Help! My Basement Flooded!

A severely flooding basement with lumber and personal items floating in a foot of water

It can be very upsetting to discover a flooded basement -- especially if it's never flooded that badly in the past.

Our trained experts specialize in wet basement repairs of all kinds and can provide a great solution for you.

From time to time, particularly during the heaviest rains, we'll speak with a homeowner who has just discovered that their basement is flooded with several inches to several feet of groundwater.

The homeowners are, understandably, very upset that their personal items (and sometimes their home's utilities) have been damaged or destroyed by water, and would like us to install a waterproofing system right away.

It's also important to note that, depending on the source, water in a flooded basement may contain bacteria or viruses, and it may present an electrical hazard as well. Additionally, pumping out a severely flooded basement too quickly can even lead to potential damage to your foundation walls.

Repairs for a flooded basement are best conducted by a professional who specializes in basement waterproofing. As experts in the industry, your local Basement Systems dealer can help you recover your damaged items and advise you on restoring your damaged drywall and furniture.

We can help you repair your flooded basement -- and prevent future flooding in your home!
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Our award-winning basement waterproofing systems come with a written, transferable warranty! Call or e-mail us today for a free quote!

What To Do If Your Basement Is Flooded

At first glance, a flooded basement may seem like a problem that a homeowner will just have to live with. This is not true! Expert basement waterproofers are just a phone call away, complete with common-sense and warrantied solutions.

When your basement floods, we at Basement Systems recommend taking these four steps:

A bursting copper pipe with water gushing out.

Shut Off Any Failed Plumbing

While most flooded basements are caused by heavy rains and groundwater flooding, others are caused by home plumbing failures.

If a pipe, washer hose, water heater, or other pressurized water source fails in your home, it can release hundreds of gallons of water into your basement every hour. In fact, we've seen water rise so high in a basement that it's coming out of the windows!

In situations where there is a plumbing failure, the first step to solving the problem is turning off any failed plumbing. Be very careful to stay high and dry as you do this, as the water could be electrified or contain viruses and bacteria.

Soaked, wet personal items sitting in a driveway, including a washer and dryer.

Rescue Your Personal Property

Once the source of the leak is stopped, you'll want to get valuable possessions out of the water as soon as possible. Again, it's important to take care when moving items, as your water could be charged with electricity and raw sewage or toxic substances may be present in the floodwaters. If you're not sure if it's safe, it's best to wait for a professional.

Since the basement could be humid for a couple days while the drying out process continues, you will want to move out personal items such as photos, documents, and fabrics. They may look fine now, but they could grow mold in the near future. You should also get a photographic record of the damage for your insurance company.

A basement waterproofing customer service specialist scheduling an appointment.

Give Us A Call

Here's where we come in! Your local Basement Systems dealer has a wide variety of award-winning, warrantied products made specifically for basement waterproofing, and we can customize a great system for you.

In our business, when it rains, business tends to pour in. In the same way that we see long lines at good restaurants on weekends and holidays, we're bustling with activity when basements are flooding all over the area. Calling us sooner rather than later is a great idea.

You can count on our trained staff to go above and beyond to help you solve your problem as soon as possible.

A home insurance customer service worker.

Notify Your Insurance Company

If your homeowner's insurance policy covers flooding, now is a good time to give them a call. Your agent can talk with you about what options you have for a claim, and they can advise you on what needs to be done when you meet with your contractors.

Some insurance companies will offer protection from flooding, and some will not do so. Additionally, it is important to note that some companies offer coverage for failing plumbing and not floods that come from groundwater flooding.

Even if the flood you see today is small, or you don't feel that a call to your insurance company is necessary, you may want to make a mental note on exactly what kinds of coverage you have, should a larger flood occur later on.

We Can Stop Your Basement From Flooding!

When it comes to wet basement repair, Basement Systems has it down to a science. We'd like to meet with you and show you firsthand why we're the best in the business!

For a free, no-obligation basement waterproofing quote, contact us by phone or e-mail today!

Your free quote includes an on-site inspection, a written quote, and a personal walkthrough of exactly how we can dry your basement -- and keep it dry all the time! To help you learn more about basement waterproofing (and your own wet basement problem), we'll also send along a full-color copy of our 88-page waterproofing book. Is your basement wet? Contact us today to get started!

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