Adirondack Basement Systems Reviews, Complaints, and Ratings

Adirondack Basement Systems Reviews, Complaints, and Ratings

Check out reviews and comments from our past customers.

You transformed our crawlspace into a very livable space. If I was 3 and a half feet tall it would be perfect. It is now dry and nice looking a 180° turn from where it started.

Thank you.

Wilmington, DE 19808 • Tuesday, September 29th
Even though we had a few hiccups during the process overall it went smoothly. We're very satisfied now & hope that continues if we have a problem.
West Kill, NY 12492 • Wednesday, January 20th

Everyone who has seen the bathroom you installed has loved it. Great job and thank you. I would highly recommend your company to others. No regrets so far, but I am as of this writing, still waiting on the written warranties for the work you've concluded and the extended 3 year warranty for the installation of the quick john tank Rod promised he would get to me. In retrospect concerning the tank, I wish Jeff or Tim Van Kempen would have told me that installing the tank the way you did was not what that style tank was designed for. That being said everything is currently fine with the plumbing and I'm cautiously optimistic that I won't experience any problems with that for years to come. If that's not the case and further work needs to be done, I would not hesitate calling your company to do the repairs.

God Bless you all at Adirondack Basement systems.

Yours Truely,

Joe and Charlein Cashara

Lake Katrine, NY 12449 • Friday, September 7th

We had some problems with the initial installation. I would attribute this to a break down in communication. The installation was completed to our satisfaction and we would contact them again for future work.

Windham, NY 12496 • Tuesday, February 9th

I have only seen pictures of the repair as we haven't closed on the house purchase yet but it looks very solid and clean and the crew finished the job in only 1 day although 2 days were estimated.

I will contact you after we are in the house (73 Townsend Road, Schroon Lake), hopefully very soon, if I have any questions and to get info on the beam adjusting process.

Everyone I've spoken to or emailed has been very knowledgeable and pleasant to work with.

Also, you may forward my deposit refund to the address in Baldwinsville above.

It has been a pleasure doing business with you. Thanks.

Larry Conley

Baldwinsville, NY 13027 • Thursday, August 21st
100% satisfied!
Catskill, NY 12414 • Thursday, July 2nd
We wish all the contractors were as easy to deal with and as professional. Thanks for giving us peace of mind about our yearly nightmare water problem.
Cairo, NY 12413 • Sunday, June 10th
We thoroughly enjoyed our experience working with your company. Everyone was top notch. Our salesman was fantastic as was the rest of your crew.We would highly recommend your company. The proof will be in the pudding in regards to water in the basement. Thanks again.
Middleburgh, NY 12122 • Thursday, March 15th
They were very knowledgeable and provided me with various options to choose from. They came on time and did good work.
Hudson, NY 12534 • Tuesday, February 21st
We had an excellent experience with your company from my first contact right through to completion of the water guard system, everyone was great. Tim has been very accommodating and we are still working with him to complete our basement room. The installation crew was top notch, professional, dedicated, friendly, even tollerated our four cats invading their work space and their truck when it was open. We were told four days for the project and it was completely finished in two days. Anytime I went to the basement to ask questions, they stopped work immediately and gave me their full attention. We hope to finish the rest of our project with you over the next year. Unfortunately it is cost prohibitive for us to complete it all at once but again, Tim has been very understanding and continues to work with us as we move forward in stages.
Hudson, NY 12534 • Sunday, December 9th

If we ever need other water issues taken care of we are absolutely calling Adirondack again.

Thank you. I was very happy to find a dry basement after the storm we had last night :)

Hudson, NY 12534 • Wednesday, May 22nd
This has been a great experience! The job was just finished last week so the basement is still wet from residual water...but there has already been 2 major rain storms and no new water has appeared...and dry spots are slowly starting to appear! I can't wait to be able to turn on the dehumidifier in another few weeks! From beginning to end I have only good things to say about the work done...and the follow-up from the office and support staff. Thank-you Doug, Matt, Jennifer and Austin!
Hudson, NY 12534 • Tuesday, July 14th
Came across a broken pipe(don't know if it was broken before or during pump installation) was old drainage pipe. It was completely plugged and told not working anyway but I thought that maybe it should have been looked into more.
Hudson, NY 12534 • Monday, January 18th

I would definitely hire this company again if needed. Everyone was very nice and the job was done very professionally. When the job was done you would hardly know that they had been here. Very pleased-good investment. Have already recommended this company to others.

Hudson, NY 12534 • Thursday, April 7th
Hudson,ny 12534, NY 12534 • Monday, November 23rd
Hudson, NY 12534 • Thursday, February 4th
Hudson, NY 12534 • Wednesday, March 23rd
Hudson, NY 12534 • Friday, April 15th
Thank you. Great experience and a fantastic job.
Cobleskill, NY 12043 • Saturday, February 21st
Shaun and Stan were very prompt. Did their job well explained what was needed to maintain the SaniDry unit. Very pleased with their performance.
Westerlo, NY 12193 • Friday, October 30th
Adirondack Basement Systems Average: 4.8 out of 5
Total Reviews: 283