Testimonials (Customer Reviews) for Adirondack Basement Systems

Testimonials for Adirondack Basement Systems

- How satisfied are you with the installation we completed for you?

     Very satisfied

- Was clean-up satisfactory?

     Yes, very satisfactory

- What did you think of our installation crew?

     Great crew

- What are your thoughts on your Design Specialist and the presentation?

     Very satisfied

- Was our office team efficient and knowledgeable?

     Yes

- Any additional comments?

     Completely satisfied

- Tom C. of Lexington, NY
Wednesday, December 26th
Lexington, NY
Wednesday, December 26th

Our system was installed in 2005. We have Mike come and service it yearly. Mike is an excellent asset to your company, he explains everything he will be doing to maintain the system. Your office team is always responsive and courteous.

A few years back we installed a WINE CELLAR!

- Jack G. of Windham, NY
Monday, July 1st
Windham, NY
Monday, July 1st

- How satisfied are you with the installation we completed?

     The installation appears to be satisfactory.

- Was clean-up satisfactory?

     Clean-up was adequate.

- What did you think of our installation crew?

     The crew were friendly and appeared to be competent and completed the job in a timely manner.

- What are your thoughts on your Design Specialist and the presentation?

     He was friendly and professional. He understood the problem and knew how to fix it.

- Was our office team efficient and knowledgable?

     They were competent and fully met the requirements.

- Any additional comment?

     This was a 'good job!'

- Gerald D. of Gloversville, NY
Friday, May 24th
Gloversville, NY
Friday, May 24th

- How satisifed are you with the installation we completed for you?

     Extremely satisfied

- Was clean-up satisfactory?

     Everything looked great when they were done

- What did you think of our installation crew?

     They were very professional

- What are your thoughts on your Design Specialist and the presentation?

     He was very professional and personable

- Was our office team knowledgable and efficient?

     Yes

- Lotte S. of Round Top, NY
Wednesday, November 21st
Round Top, NY
Wednesday, November 21st

- How satisfied are you with the installation we completed for you?

     very professional

- Was clean-up satisfactory?

     Very

- What did you think of our installation crew?

     They were great and very informative

- What are your thoughts on your Design Specialist and the presentation?

     Professional, everything explained; didn't try to overcharge us

- Was our office team efficient and knowledgeable?

     Yes

- Overall, what were the top two reasons you chose us over another company?

     System wasn't run of the mill and didn't want to dig up the yard

 

- Bren K. of Elizaville, NY
Elizaville, NY

The guys that worked on my basement were friendly, helpful and professional. They did a great job installing and cleaning up. The Design Specialist was great! The office team was knowledgeable. Overall Adirondack Basement Systems has the best product, knowledge of basement water issues! Thanks to them my basement is now dry.

- Audrey M. of Cairo, NY
Monday, June 3rd
Cairo, NY
Monday, June 3rd

I was very satisfied with my job.  The crew was very polite and professional.  I chose the company because of the quality of the products and the materials used for the pumps.

I had my basement done in November of 2009.  We are now in April 2010 and it is working as advertised.  I lost power for 12+ hours and the battery backup pump performed excellent!

- Dennis and Jennifer B. of Leeds, NY
Monday, June 3rd
Leeds, NY
Monday, June 3rd

- What did you think of our service technician?

     Very polite, courteous, and knew what he was doing

- Did our service technician explain the service to you?

     Yes

- Is there anything we could do differently for future service?

     No- everything was very good

- What are your thoughts on our office team?

     They seemed very nice

- What have you done in the basement since our initial installation? 

     We have finished the room into livable space. Your company also put in the subfloor. Everything has worked out great!

- Would you recommend our company to others?

     Yes

- Additional comments:

     Overall, we are very happy with the work you did. Our basement is now living space we enjoy a lot in a large part thanks to the system and subfloor Adirondack Basement Systems installed.

- Mike and Cindy K. of Medusa, NY
Medusa, NY

Your business supplies a GREAT product and also a great service.  I felt your organization did a WONDERFUL JOB in a very professional manner!

The crew as well as service technician who worked on our basement were professional and knowledgeable. They answered all my questions and were very nice. Since the work done, we've been able to move storage items down into the basement! Thanks!

- William C. of Hudson, NY
Tuesday, July 2nd
Hudson, NY
Tuesday, July 2nd

I chose your company because of how many years you've been in business and your rating with the BBB. I'm satisfied with all that was done and have already recommended you to others.  I was very impressed with the work crew.  They were hard working, very knowledgeable, professional, and polite.  My design specialist was also professional and patient in explaining the system.  The office team was efficient and always there when needed.  I hope you know how wonderful you're workers are!

- Anita V. of Castleton on the Hudson, NY
Friday, June 21st
Castleton on the Hudson, NY
Friday, June 21st

We are very satisfied with our job! It went exactly as presented. Everyone was considerate and professional. So far the new system has kept the basement BONE DRY during a lot of rain! We are very pleased.

- Nick and Amy P. of Hudson, NY
Wednesday, May 23rd
Hudson, NY
Wednesday, May 23rd

- How satisfied are you with the installation we completed for you?

     Very

- Was clean-up satisfactory?

     Yes

- What did you think of our installation crew?

     good

- What are your thoughts on your Design Specialist and the presentation?

     Good

- Was our office team efficient and knowledgeable?

     Yes

- How did you hear about us?

     Had prior work done

- Overall, what were the top two reasons you chose us over another company?

     Good work- good crews

- John C. of Greenville, NY
Greenville, NY

We were very pleased with the clean-up work after the installation.  Our Installation Team was very knowledgeable about the products, and we were VERY satisfied with their work. The entire Team at Adirondack Basement Systems are EXCELLENT!!! The top 2 reasons we chose Adirondack was because they were Affordable and Professional!!!!

- Robert K. of Coxsackie, NY
Wednesday, June 26th
Coxsackie, NY
Wednesday, June 26th

Very satisfied with the installation, we have not had a problem yet! Along with the satisfactory clean-up. Both of the installation crews were great. Don is very knowledgeable and helpful. Your design specialist Doug is very knowledgeable and helpful along with very well spoken. I would recommend Adirondack Basement Systems.

- Mrs B. of Climax, NY
Friday, January 18th
Climax, NY
Friday, January 18th

I was very satisfied with the installation- the system is neat and hopefully will work well when the next flood comes.  It has given me a worry free feeling. The clean up was satisfactory- all concrete debris was removed from basement and floor was swept clean.

Sean's installation crew worked very hard, were pleasant, and completed the job on time. Richard Keigley had an excellent presentation and explained everything thoroughly.  I spoke to Joy and Carla in the office on numerous occasions, they were always pleasant and helpful.

I chose your company because: the presentation was impressive, complete packet of information, and the discussion I had with existing customers. I really appreciated Kevin (the owner) calling me to discuss issues that i was having with the installation. After speaking to him and Sean everything turned out just fine.

- Sam W. of Hillsdale, NY
Friday, June 21st
Hillsdale, NY
Friday, June 21st
Total testimonials : 266