Testimonials for Adirondack Basement Systems

The service technician was excellent and answered all of the questions. The Staff in the office was very professional and helpful. There were no changes made after the installation and I would recommend Adirondack Basement Systems.

Your staff is incredible! Each time I've called I've received well explained and prompt answers and action.  Every person has been considerate and very polite. The crew was polite and punctual.  They explained everything every step of the way.  Tim has the patience of a saint.  He explained the information thoroughly.  I appreciate the honesty and straight forward, no hard sell.  Thanks!

I am so relieved that all of the work is done and done so well! I am no longer "afraid" of my own basement. I believe that I could resell my house if I wanted to much more easily. And, if another "Irene & lee" storm comes, I will do fine. You get what you pay for- but I got even more than that. The crew was excellent. The foreman, Jason, was on top of everything and a great communicator. I felt respected. He is truly an excellant employee- treat him well and retain him! The Design Specialist, Matt, was thorough and had great knowldege. He was honest, respectful, and did not use pressure tactics. 

Very satisfied with the installation, we have not had a problem yet! Along with the satisfactory clean-up. Both of the installation crews were great. Don is very knowledgeable and helpful. Your design specialist Doug is very knowledgeable and helpful along with very well spoken. I would recommend Adirondack Basement Systems.

- How satisfied are you with the installation we completed for you?      Quite - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Chris and crew were great! - What are your thoughts on your Design Specialist and the presentation?      Ok - Was our office team efficient and knowledgeable?      Yes! - Overall, what were the top two reasons you chose us over another company?      Only company I contacted & was pleased with the coupon in Clipper Magazine

"Mike was outside in the pouring rain fixing the drainage in our yard.  He exceeded all expectations."

- How satisfied are you with the installation we completed for you?      very professional - Was clean-up satisfactory?      Very - What did you think of our installation crew?      They were great and very informative - What are your thoughts on your Design Specialist and the presentation?      Professional, everything explained; didn't try to overcharge us - Was our office team efficient and knowledgeable?      Yes - Overall, what were the top two reasons you chose us over another company?      System wasn't run of the mill and didn't want to dig up the yard  

We were very pleased with the clean-up work after the installation.  Our Installation Team was very knowledgeable about the products, and we were VERY satisfied with their work. The entire Team at Adirondack Basement Systems are EXCELLENT!!! The top 2 reasons we chose Adirondack was because they were Affordable and Professional!!!!

"Ron Patterson was our latest tech to visit and perform our annual inspection.  Ron was very good.  He was concerned about costs and had the customer in mind."

Six and a half weeks after having the installation by Adirondack Basement Systems, we had a foot of snow and rain and our basement was dry!! Before this, we would have many parts of our basement wet. Very satisfied with the help and knowledge from the office staff and design specialist. They answered all the questions I had. Very Satisfied!

When job was completed I told workers they would be miracle workers if I didn't get any water in the basement. Well, they are miracle workers!

I was very happy with the results of the installation, I was also happy with the clean-up job that they did. The crew is very good at what they do. The design specialist was excellent! The office teams knowledge was very helpful. My neighbor was pleased with your service, that is how i found out about the wonderful service.! Thank you

The Service tech was very nice and knowledgeable. The office team was friendly and helpful. The guys did a great job to get my basement dry! I recommend Adirondack Basement Systems! 

"Mike C. is very professional.  Matt is prompt with appointments."

"My overall experience with Adirondack Basement Systems was outstanding.  It is great knowing that the company actually cares about their customers.  Fast responses and fast turn around time from the start day of the work completed.  The office staff was very helpful of making sure I was taken care of and directed properly.  The salesman gave me quick responses.  Answered all my questions to the best of his capabilities.  If he couldn't he was very fast at getting an answer for me.  The installation crew was very polite to not only myself but my wife as well.  Work ethic was outstanding, very hard workers.  Looks like the crew was never there, besides the fact that I have a completely different crawl space.  Thank you so much for all your hard work and giving me the piece of mind that I can live comfortably without worry."