1. Look for a contractor with an established business – This does not mean that someone with a new business won’t do a beautiful job, ask about experience and training before you proceed.
2. Check references by phone and look at previous jobs if possible. It’s great to be able to talk to someone who has worked with the contractor before.
3. Ask about professional associations that the contractor is involved with such as the National Association of the Remodeling Industry (NARI), or the National Association of Waterproofing and Structural Repair Contractors (NAWSRC).
4. Make sure the contractor has General Liability Insurance and Worker’s Compensation. You can get a copy of their documentation if you call the carrier – this is public information and the carrier should be happy to provide them for you.
5. Make sure that you get a proposal or copy of the work to be done in writing. Do not go on a handshake, word, or promise.
6. Ask about training on the products the company uses and the manufacturer of the goods.
7. Make sure you are clear on what is warranted and what is not covered.

Being prepared for your project is half of the battle. Your experience will go much smoother if you’ve done your research and communication with your contractor is open. Make sure you understand the work to be done and that you possess a written copy of the plans. You’ll be on your way to a dry basement and peace of mind.