by Jacques Bouchard

Homeowners can go years without using their battery backup sump pump system. But, as is being discovered in the Northeast these past few months, when you DO need a battery backup — you really need it!

Between Hurricane Irene last August and the freak snowstorm that knocked out power for more than three million homes this week, residents from Maryland to Maine have seen firsthand just how easily a major storm can shut down the power for hours, days, or more.

Once your sump pump system loses power, there is nothing protecting your basement from groundwater flooding. It’s not impossible to have several feet of water in your basement in several hours’ time — which can destroy furniture, damage utilities, and damage personal belongings.

Protecting Your Sump Pump System From Power Outages

To protect your home from flooding during power outages, homeowners have several options:

• Generator-Powered Sump Pumps: Many homeowners will count on their portable generator to power their sump pump, lights, refrigerator, and more. And this works — provided that the homeowner is home (and awake) when the time comes, and you can bring it outside in the rain and fire it up.
• Automatic Generator-Powered Sump Pumps: For about $9,000-$10,000, a homeowner can opt to install an automatic generator — one that turns on automatically during a power outage. This will keep your sump pump system running during the power outage, which is great. But even with this system, we find that basements can still flood when a fuse is blown, or a sump pump is accidentally unplugged when the outlet is needed. If you want your basement protected all the time, even this is not the option for you!
• Battery Backup Sump Pumps: Alternatively, a homeowner will choose a battery backup sump pump for their home. This is a secondary battery powered system that is designed to kick on when water levels rise too high in the sump pit, such as during a power outage.

Other Uses For A Battery Backup Sump Pump

Along with protecting your home during a power outage, a battery backup sump pump can be useful in many other situations:

1. Your Primary Sump Pump Fails: Sump pumps are made of mechanical, moving parts — and like other systems that use moving parts, they will eventually break down and fail. Whether they clog, overheat, or experience some other kind of failure, the results are the same — a wet basement. However, if your system includes a battery backup, it will kick in, sounding off to let you know something is wrong and managing the flooding for you.
2. Your Primary Sump Pump Is Overwhelmed: During unusually heavy rain events, a primary sump pump may be overwhelmed by heavy water volumes. In this scenario, your battery backup system will also turn on, adding to your system’s pumping power.

In both these situations, the primary sump pump fails, and a generator solution will not solve the issue.

How Long Do They Last?

The lifespan of a battery backup sump pump is measured in gallons pumped — not by the hours operating. This is because of the fact that only in the rarest of cases will a sump pump system run continually for hours on end. Instead, it will typically turn on as the sump pit fills, then shut itself off afterwards. The frequency of the on/off cycles will determine its operation time, meaning that a system can run for hours, or days, depending.

That being said, a reliable battery backup system can pump out more than 10,000 gallons of water on a single charge — about the size of a small swimming pool, and usually more than you need.

We Install Battery Backup Sump Pumps!

Our TripleSafe Sump Pump system can pump out just over 12,000 gallons. If additional power is desired, multiple batteries can be connected to a single pump. As an added feature, our system can be connected to many home alarm systems — so you receive a phone call if your system fails.

Don’t wait to protect your home! For more information about installing our battery backup sump pump system in your home, contact us!

Sump pump failure, on the other hand, is the cause of many basement floods.

Sump pumps are mechanical devices, therefore prone to malfunction, and they need a source of power to work.

They can also be improperly installed, which can interfere with the way they function and, since there are so many types, brands, models and capacities, it is hard for a homeowner without the proper knowledge, to  pick the right pump for the job.

Below are the most common types of sump pump failure, and what you need to do to prevent them.

1 – Overwhelmed Sump Pump

Sometimes a single sump pump just isn’t enough to handle the job. Sometimes the pump is simply not powerful or reliable enough.
Plastic, cheap sump pumps for example, often can’t keep up with the high volume of water that pours in, especially during heavy rains. It will burn out or fail to pump water as quickly as needed.<

At Basement Systems we only recommend and install high capacity, cast iron, Zoeller brand pumps as the primary pumps for all our systems. We’ve tested many other pumps and they were proven to be the most reliable and powerful in the industry.

Upgrading your sump pump and adding a battery backup sump pump to the system, usually solves this problem. In some rare cases you might need more than one sump pump and back up system, installed in different corners of the basement.

2- Pump works but there is no water coming into the sump pit..

This is a classic sign of improperly installed sump pump. Many contractors install a sump pump in the basement but do not link it to a drainage system.

A sump pump only works properly if there is a drain tile installed externally or internally, along the internal perimeter of the basement. The drain tile collects all the ground water from around the foundation, and relies on gravity to channel and discharge it into the sump pump. If the drain tile is clogged, collapsed, inexistent, or just not installed with the proper pitch, it won’t divert the water to the pit, and the best sump pump in the world will not keep your basement dry.

3- Clogged Sump Pumps and Switches

Sump pits that do not have a lid can easily fill with dirt and debris which can cause a sump pump to clog. Likewise, if you have a sump pump that sits straight against the bottom of a dirty sump pit its mechanical parts are liable to clog with dirt and debris. If this interferes with the pump’s operation, the system will slow or stop.

These same debris can cause the “float switch”, which causes the pump to turn on and off as the water level in the pit changes, to clog or jam as well.

If these switches clog, become jammed, or (in the case of cheap sump pump models) become tangled in the rest of the system, the sump pump switch will either stop working entirely or be stuck in the “on” position, meaning that it will run nonstop.

Our sump pump systems include a sump container with an air tight sealed lid that will not only prevent debris from falling in it; it will also keep small children and pets safe and the water from the pit from evaporating back into your basement. The system also includes a pedestal that keeps the sump from coming in contact with the bottom of the container, which is where the silt accumulates.

4 – Frozen or Clogged Discharge Lines

If the discharge lines are frozen or clogged, the system can’t get rid of the water being pumped.

The discharge line needs to be kept clear and it is a good idea to protect the end of the discharge line with a cover, like the Basement Systems’ LawnScape Outlet. This product keeps debris and small animals from getting into the discharge line.

To deal with frozen discharge lines we offer an attachment called IceGuard.  Installed at the beginning of the line, as it exits the basement, it will keep the water flowing out of the pipe if the line is frozen.

5 – Power Lost to the Sump Pump

TripleSafe has not one, but two backup pumps, and one of them is battery operated

When the pump stops working it is a good idea to check if it has power. In these cases, the sump might be working properly, but has no electricity to power it on. Often, the sump is unplugged – accidentally or someone forgot to plug it back in. Check the circuit breaker, it might have tripped and need to be reset.

There are of course, the cases in which the pump is down because of a power outage. The storms and torrential downpours that have the potential to flood a basement are often the same ones that knock down the power lines.

At Basement Systems we highly recommend that you have a high capacity battery operated backup sump pump to keep your basement protected when power is lost for any of the above reason.

Our sump pump systems, often include an alarm to let you know when a backup pump kicks in. For the ultimate protection, consider installing a TripleSafe System, which has not one, but two backup sump pumps, one of which is battery operated. The TripleSafe reduced the odds of a basement flood to statistical insignificance.

6 – Sump Pump Running Non-Stop.

Sump pumps that run continuously, non-stop, or way too often, regardless of the weather conditions or season, may be a sign of different problems, all of which need to be addressed immediately, before the overworked pump burns out. Here’s the most common causes:

• Stuck sump pump switches.
  The float switch becomes clogged, jammed, or (in cheap sump models) the switch becomes tangled in the system. In some cases, the vibrations of the sump pump as it runs can cause it to begin to lean on the edge of the sump pit or liner, disabling the sump pump switch.
• The Sump Pump Liner and/or the Liner is Too small or Too Big.
  In some cases the sump pump is just not big enough to handle the job, so it runs continuously to keep up. In other instances, the pump may be powerful enough, but the sump pit is so small, and fills up so quickly that it triggers the sump pump to work more often than it should. In the industry we call it a short cycling sump pump.
• The check valve is missing or broken.
  Because the sump pump is installed below grade, the discharge line go upwards until it can exit the basement at some point above grade, when the pipe is then pitched downhill, relying on gravity to discharge the water. The check valve, installed in the discharge line, prevents the water from coming back into the pit before it reaches the point in which it begins to roll downhill. A broken or missing check valve will cause 1/3 to 2/3 of that water to flow right back into the pit, overworking the pump.
• Continually flooding sump pit.
  In very rare cases, there is just a continuous flow of water into the sump pit due to a high water table or an underground spring. If the water table is too high, raising the sump pit a bit might help. Upgrading the system or adding an extra sump pump on another corner of the basement might help.

If the sump pump is running non-stop under normal conditions, there is a chance that it will fail when you need it most: during a heavy rain. Get a technician to look at it before bad weather strikes, because that is when the technicians will most likely be extremely busy, and you might not be able to schedule service until it is too late.

If your sump pump is not running properly or needs and upgrade, contact us for a free Sump Pump evaluation.

Many homeowners and home buyers have this stigma against the sump pump.

Homeowners trying to sell their homes with perpetually leaking basements will go to lengths to cover up or pretend that they never had a basement water leak. However, in many states, it is now illegal to not disclose a basement water problem.

Home buyers on the other hand haven’t helped this stigma, because when they see a sump pump in a home they are interested in buying, thoughts of flooding or resale values tumbling come to the forefront. Many potential home buyers walk away from wet basements, and ever those with sump pumps.

This is generally due to the fact that sump pumps are typically installed by “handymen” or plumbers who have no real expertise in basement waterproofing. Just the terminology of placing a pump in a “sump pit” was never very appetizing. And from two photos on this page of sump pits that we have fixed, it’s easy to see why there’s a stigma.

Basement waterproofers on the other hand are the better choice — if they have access to the right equipment. The best sump pump systems now come with airtight lids, multiple pumps for redundancy, battery backup pumps, and alarms that sound if the pumps fail. Basement Systems is the world-leader in sump pump technology.

With Basement Systems’ sump pump systems installed, home sellers can now sell a house with a dry basement. These sump pump systems are high-end home appliances. They add value and banish the stigma… they also look great!