Customer Feedback


  • "It is with great pleasure that I report our basement problems are over! Your personnel were very professional in not only their problem solving analysis but also their timely and competent completion of repairs. The outside of our building does not even appear to have been dug up. Thanks again for providing such exceptional quality of workmanship."
    College Park, MD
  • "Basement Systems, Inc. has provided waterproofing services to a number of our property management clients over the past three years. In several instances, the basement water problems to be solved were severe and quite challenging. In all cases the work was completed on time and at a competitive price. The workmen cleaned up after themselves and were always courteous to our tenants. Most of all, we never had a complaint or call-back! Your systems have done the job of providing moisture-free basements, thereby increasing the livability and market value of the properties we manage."
    Benedict, MD
  • "The installation crew was knowledgeable and respectful, the office staff was courteous, and the salesperson was knowledgeable and seemed honest!"
    Harpers Ferry, WV
  • "Great presentation, honest, did not concentrate on the competition. "
    Stevensville, MD
  • "After many years of mopping the floor, your company recently waterproofed my basement. We have had several good rain storms since the job was done and I have not seen one drop of water. Your crews knew what they were doing, and your salesman was extremely professional and polite."
    Baltimore, MD

Reviews and Ratings

  • Cindy
    Lorton, VA
    Sun, Aug 17th, 2014
    Property is located in an area of Pennsylvania that I have an extremely difficult time getting contractors to show up. I was very happy to see your crew show up each day for work.
  • Thomas
    Alexandria, VA
    Sat, Oct 19th, 2013
  • Greg
    Annandale, VA
    Thu, Feb 6th, 2014
    This is the way that a private business enterprise (or any enterprise) is supposed to operate. Evergreen exceeded my expectations.
  • Sanford
    Mechanicsville, MD
    Sat, Sep 29th, 2012
    Our salesman Mark Loeffer was vary easy going. He scheduled the work and they showed up when he said. The job was done in a day and the site cleanup was excellent. A very good experience with Basement Systems USA.
  • Susan
    Laurel, MD
    Mon, Mar 10th, 2014
    Although I have not been back to the house yet after this recent servicing, it has always been great in the past.