Ralph Schwartz wrote to

I had arrived at the conclusion that there were only about two ways to solve the problem...preferring a local company, I called them to make arrangements to get an estimate.  After four visits to my home and over three hours of my time wasted, I still do NOT have a written estimate.  Even the verbal estimate is priced higher with much less offered than the Basement Systems price.

After getting such "outstanding" service from your competitor, I called you.

An appointment was made, and unlike your competitor, Mr. Layne Gebers was on time, took less than two hours, went over everything, and I ended up with a written estimate right then.

On the date and time arranged, your work crew was here, went to work and the only time I saw them stop during the workday was for a short lunch.  They were not the fastest work crew I have ever seen, but they were thorough, methodical, neat, polite, and, from what I can see of the finished project, highly skilled and knowledgeable about what they were doing.  Your crew finished up in four days (originally proposed at 4-5 days of work) and did so by staying late on the forth day to complete the project and the final clean up.  After they were done, I went around to do my own clean up and was unable to fill a one pound coffee can with debris.  Now that is one GOOD job of cleaning up a king size mess.  I am still impressed by the clean up done by your crew.

You asked if I would recommend your business to others looking to clean up their crawlspace--my answer is simple - I would not hesitate a heart beat to recommend you to anyone.

Customer location: Bowling Green, KY
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