04-14-2005, 11:29 PM
We just bought a house in Edison NJ for a little more than a month now. During that heavy rain storm a couple of weeks ago, we found our finished basement leaking water. We called in Ken, a inspector/project coordinator from JES Basement Systems, a division of JES Construction Inc. They base in Allentown PA, and I guess they are expanding to New Jersey. He introduced us to the WaterGuard system and Super/Ultra sump pumps. Things sounded really good, especially when he told us about the transferable lifetime warranty on the WaterGuard system. He claimed that even when JES Constructions went out of business, Basement Systems, Inc. would pick it right up. Is this for real? Do you cover for the dealers in your network? When the installation dealer goes out of business, can other local dealers in the network take on the warranty responsibility?