lgbeddow
09-16-2004, 06:24 AM
My husband and I are North Carolina residents interested in installing two of your products, i.e, the full gravel/pipe drainage system and the Clean Space. We have questions, however, that plague us:
1. We are told that installation of one system immediately follows the first. Given this, how does one know that the drainage system is working properly before the Clean Space is installed? Once covered, problems might go undetected. Is time recommended between the two installations?
2. Does the drainage system warranty against standing water in the crawl space after the remediation drainage system is installed? If so, to what extent or exclusions? How does one obtain in advance specifics (copies) of each warranty?
3. How is this drainage system subsequently inspected and when? Yearly?
4. If there is a subsequent drainage issue, how is the issue handled given the Clean Space and its warranty? I understand that the Clean Space warranty speaks only to stipulating that no water will occur on top of the Clean Space system. In short, how do the two warranties work in tandem with one another, or do they? Could a problem with one void the other?
5. Given that the Clean Space seals the crawl space away from the house proper, if water collects around the foundation of the home, could this compromise the home's foundation? Does the drainage system warranty against this possibility?
6. Will sealing the vents in violation of the building codes present a problem if and when selling a home?
7. Our crawl has many vents, some with block that it totally open at the top. Of course, this stands to reason that water enters the vent, travels down the open block, and makes it way to the footers. When installing the dual system of drainage and Clean Space, how would this issue be rectified?
I know that I have posed several questions here, but each is of importance to me as homeowner who wishes to make an educated consumer decision. I do not feel that I have received clear answers from my representative with regard to these questions. Thank you.
1. We are told that installation of one system immediately follows the first. Given this, how does one know that the drainage system is working properly before the Clean Space is installed? Once covered, problems might go undetected. Is time recommended between the two installations?
2. Does the drainage system warranty against standing water in the crawl space after the remediation drainage system is installed? If so, to what extent or exclusions? How does one obtain in advance specifics (copies) of each warranty?
3. How is this drainage system subsequently inspected and when? Yearly?
4. If there is a subsequent drainage issue, how is the issue handled given the Clean Space and its warranty? I understand that the Clean Space warranty speaks only to stipulating that no water will occur on top of the Clean Space system. In short, how do the two warranties work in tandem with one another, or do they? Could a problem with one void the other?
5. Given that the Clean Space seals the crawl space away from the house proper, if water collects around the foundation of the home, could this compromise the home's foundation? Does the drainage system warranty against this possibility?
6. Will sealing the vents in violation of the building codes present a problem if and when selling a home?
7. Our crawl has many vents, some with block that it totally open at the top. Of course, this stands to reason that water enters the vent, travels down the open block, and makes it way to the footers. When installing the dual system of drainage and Clean Space, how would this issue be rectified?
I know that I have posed several questions here, but each is of importance to me as homeowner who wishes to make an educated consumer decision. I do not feel that I have received clear answers from my representative with regard to these questions. Thank you.