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Old 03-12-2011, 08:18 AM
derekgaddy derekgaddy is offline
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Join Date: Oct 2009
Posts: 11
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Hi: Have you thought about adding an "add on" to your existing pump set up ( I have a triple safe) that would notify the homeowner when the system is on back up? I know some of your competitors are doing this- just a thought.
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Old 04-22-2011, 02:09 PM
Charlene Bieber Charlene Bieber is offline
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Join Date: Apr 2009
Posts: 25
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Hi derekgaddy,

Currently, the battery backup system will indeed sound an alarm while the backup pump is running to alert you that you're on battery power.

We also have an option available called "PowerWatch". This device plus into the outlet, then you plug your pump into the device. The PowerWatch™ tells the
homeowner the power is out to their sump pump circuit BEFORE the UltraSump® operates. So if a circuit trips before any rains come to turn the pump on, you know there's a problem.

You can also have your home alarm company call you when water reaches a certain height within the liner, so if you're on vacation, you can have someone go to your house to check it out. Currently, you would have your alarm company connect this.

Thank you for your suggestions and I hope your TripleSafe is keeping you dry!

Charlene
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