Paloma

Paloma joined Carolina Basement Systems as a Customer Care Representative and quickly proved herself through her strong work ethic, positive attitude, and dedication to customer service. With over 10 years of experience in customer-facing roles, she brings confidence, clear communication, and a people-first approach to every interaction.

Through her consistency and team-first mindset, Paloma earned a promotion to Account Manager, where she continues to build strong relationships and support customers throughout their journey. Her commitment to collaboration and service has also been recognized with a One Team Award, reflecting her impact on both customers and coworkers.

Outside of work, Paloma enjoys cooking, watching movies and shows, and spending time with friends and family. She brings warmth, energy, and professionalism to everything she does at Carolina Basement Systems.