Testimonials for Ridgeback Basement Systems

Previous owner had sump pump installed by Ridgeback. Been following up since (2 years) with Ridgeback for service. All is well so far. I hope it stays that way, easier for all of us. Great job by Bryan at my home, clear and thorough information throughout. Everything was clean when he left. No complaints. Holly's awesome. Easy communication, good follow-up.

Sorry be so slow replying to your email. We couldn’t be happier with the service. Our basement is dry and tidy once again. Sidney and his partner were fantastic. The only thing left to do is to put the drain in the ground when the weather allows.  Thank you again.

Thank you again for your excellent service.  I must say Kris was right on the ball and took care of things right away..gave us piece of mind for sure. We are very impressed with Kris and your company

Happy customer called with some kind words for Chuck, she thought he was and I quote “Wonderful” She wanted to tell us that before she paid her bill, she was very happy with his knowledge, courtesy and professionalism.   Great Job Chuck, keep up the good work 😊

Professional, friendly technicians.  Competitive pricing and good reputation.  

Thank you. My brother was in Halifax for the job as I am in AB.  We were pleased with the availability of the workers and seems my brother is pleased with the work.  Thank you very much for your service and hope to be in touch in the future if there is further work to be done.

Can not say enough about your guys, Khris and Tyvon were terrific. Very professional and courteous. My thanks and is a pleasure downing business with your company.

Just wanted to send a quick note to say thanks.  The triple safe pump is in and is running like a charm.  With the warm/cold weather we get, I have to worry about the sump pit all year.  What a relief to have great system to rely on.  The installation guys were excellent.  They were in an out much quicker than I expected.  The area is neat and tidy.  I work in the real estate field and I will certainly be recommending Ridgeback.  Thanks!

Great Product, knowledgeable sales and installation crew. everything went the way it should have with no hick-ups. Well done.

Mitchell and Leo were so polite and courteous, absoloutely amazing. They were very personable, tidy, neat, and left minimal dust which was amazing considering the work they were doing. I would recommend them any time.

Thanks, Steve. It was really nice to meet you. When I decide to have any work done I will definitely be coming to you, my other estimates were :( and they weren't as nice as  you :) I have passed your name onto my friend and our friend who is a realtor as she likes to have good recommendations

I just wanted to call and say what a bang up job the boys did, really appreciate it. The basement looks awesome! Again, just tell the boss that these guys did an excellent job, they were so professional, and so sweet. Thank you.

Hi , I must say that I was intrigued about Ridgeback after I started hearing your radio advertisements .(it felt like I heard it on the hr every hr) (I wondered how they could afford to do that) . Then I rec'd your glossy literature pkg and again said to myself (this is impressive but appeared very expensive) I was impressed first of all with the pleasant reception I rec'd  from your office receptionist , then just as impressed with your salesman. Your service team was  very professional and I was especially pleased with the service foreman. I am retired but spent 40 yrs in sales with a scientific lab equipment company. I like to think I know a bit about sales and service and what they can mean to a customer. I have submitted the survey. It was a pleasure dealing with a very professional company.

Your staff (Leo and Mitchell) were very knowledgeable, professional and considerate. We appreciate your assistance Amanda. Thank you so much.

Khris ... It is Lynne. Just wanted to say thks for everything. You are a patient and good person. I am sleeping easier!!!