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Testimonials for Systèmes Sous-sol Québec

Tony P. is one of our many satisfied customers. He recently hired Systèmes Sous-sol Québec/Basement Systems Quebec to install a brand new sump pump system in his basement. One of the main reasons why he chose the company was the great sump pump systems we provide, with features that are designed to keep his basement dry, and which can be upgraded as needed without any big changes to the sump pit. Other reasons to choose Systèmes Sous-sol Québec?"All around, a good warranty and the reputation seems to be building as we go forward.", says Tony.
Tony P. of Brossard, QC
Wednesday, December 21st
Chantal Lalonde, located in Mascouche has been living in her house for almost 20 years. She had humidity problems and a damp smell was present throughout the house. The floors on the main level always felt cold and were no longer level. What was the cause? A wet crawl space that was not insulated. These problems seriously affected the comfort that she and her husband had in their home. In order to resolve this problem definitively, she contacted Systèmes Sous-sol Québec. Our specialist, Andrew inspected the house and explain to Mrs. Lalonde all the possible solutions for their crawl space problem. She was very satisfied with the clarity of the explanations "the presentation was very clear, he took the time with us to explain to us and he even printed the quote. Well organized on top of that, he printed what he decided to do on site and left us with information to think about it". From the beginning to the end, Mrs. Lalonde was surprised by the service we offer to our client "The flow between the different stages was really special. They call you to confirm the appointment. They call you to make sure you received the book. They call you if there is a change in the schedule. They fix the meeting for you. There really is a step-by-step follow-up. I'm telling you this is the first time I've seen this. I found it really good."        
Chantal L. of Mascouche, QC
Wednesday, June 9th
Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Good guy, polite ;     Q : How was the experience you had with our office staff ?   A: Good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: The warranty and the price ;     Comments :  Presentation was very professional and informative. Job was done in promised time.  
Anthony B. of Montreal, QC
Monday, October 29th
Q:  How satisfied are you with the job we did for you ? A: Very satisfied      Q : What did you think of our installation crew ?  A: Very professional and knowledgeable      Q : How was the experience you had with our office staff ?   A: Great     Q : What are your thoughts on our salesman and his presentation ?  A: Thorough, good information     Q : Was the cleanup satisfactory ?   A: Yes      Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Complete basement system and seemed more trustworthy than others      Comments :  Give my compliments to Eugene, great worker.  
René D. of Montreal, QC
Wednesday, October 17th
Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Very satisfied ;     Q : How was the experience you had with our office staff ?   A: Very good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very good ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Less invasive new technology and I was able to talk to two of the references ;     Comments :  I waited to send this because I wanted to see how the system worked in the spring time. It worked well as there was no water on the floor.  
Doug M. of Montreal, QC
Monday, February 18th
Excellent work
Philippe W. of Montreal, QC
I felt very at ease having your employees in my house while I was not there. I was also impressed that I could contact you after hours and you were willing to solve my emergency.
Mr. Hamer of Montreal, QC
Mike is very easy to understand, the know-how of this guy is remarkable.
Alex B. of Montreal, QC
Thursday, July 12th
As you know, our senior residence in East Montreal had a bad wet basement problem due to water seeping in at the wall/floor interphase along one interior basement wall.  This problem has been with us for a number of years and our answer was to mop up the floor.Digging around the exterior basement wall was not possible due to the property facing a back lane.Although skeptical, your presentation was convincing and the technology made sense.The work was completed in one day.  The dust created was manageable thanks to having everything covered with plastic.Work was done on Friday, June 15, 2012.  These workers knew their job.  The water in the sump-pump drains into a sewer pipe hook-up.There was a heavy rainstorm on July 20 and 21.  I viewed the area and there was NO WATER on the floor.  The system works.We are in the process of finishing the affected basement area so that it can again be used for program activities.Walter K., Vice-presidentOctober 15, 2012
Walter K. of Montreal, QC
Monday, October 15th
Q:  How satisfied are you with the job we did for you ? A: The job was done as the presentation ;     Q : What did you think of our installation crew ?  A: Very polite and courteous ;     Q : How was the experience you had with our office staff ?   A: Same as above ;     Q : What are your thoughts on our salesman and his presentation ?  A: Fine ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: The general contractor I was using suggested your company ;    
Nicole D. of Montreal, QC
Thursday, July 24th
Testimonial Photo by Daniel W.
Hi Peter, I just wanted to let you know that I thought Sebastien and his crew did a great job retrofitting the pump. It was quite a challenge for them when we discovered a pipe under the floor. In regards of that water leak we discussed beneath my deck, it turns out it wasn’t the cause. It was actually the conduit pipe: the caulking was severely deteriorated. I did take your advice and spray foamed the hole and re-caulked the area. Thanks for the assistance. I think the sump pump will give us some peace of mind for the future. Regards, Daniel
Daniel W. of Brossard, QC
Monday, December 11th
Q:  How satisfied are you with the job we did for you ? A: Satisfied ;     Q : What did you think of our installation crew ?  A: Ok ;     Q : How was the experience you had with our office staff ?   A: Very good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Very good ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Presentation ;    
Victor H. of St-Lambert, QC
Wednesday, November 2nd
Q:  How satisfied are you with the job we did for you ? A: Very satisfied ;     Q : What did you think of our installation crew ?  A: Ok ;     Q : How was the experience you had with our office staff ?   A: Good ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: Price and product suited our needs ;    
Brett O. of St-Lambert, QC
Monday, April 16th
Q:  How satisfied are you with the job we did for you ? A: Satisfied, I think you did your best ;     Q : What did you think of our installation crew ?  A: Very efficient and pleasant ;     Q : How was the experience you had with our office staff ?   A: Excellent ;     Q : What are your thoughts on our salesman and his presentation ?  A: Excellent ;     Q : Was the cleanup satisfactory ?   A: Yes ;     Q : Overall, what were the top one or two reasons you hired us instead of another company ?   A: You were the only one I heard good things of ;    
Shirley G. of St-Lambert, QC
Thursday, November 13th
There was only one worker but he did a very good job! I had an excellent experience with office staff. The Salesman and his presentations were excellent. Overall very impressed with your company, very happy I called BASEMENT SYSTEMS QUEBEC.
G. Murphy of Greenfield park, QC
Total testimonials : 109
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