Testimonials for The Basement Doctor of Central Kentucky

Carefully clean all mortar from brick used to reset loose brick done during installation of drain pipe penetrating exterior wall. Carefully clean all liquid from mixing concrete from surface of brick patio to prevent staining of brick.

Killis, Shawn, and Tyler installed a sump pump in our twice-flooded basement. They were very respectful, knew what they were doing, and were finished with the job in what had to be record time. I specifically appreciated their original efforts to protect our belongings with plastic and then the clean-up was the best of any contractor who has worked on our house. Thanks, guys for a job well done!

Thank you for a great job, and explaining what I need to know.

Very thorough, thoughtful in explaining all the details to accomplish during the service.

From your salesman Gabe, to Harry's crew, all were professional and on time!

Salesman was very knowledgeable and friendly. He explained everything in detail. Every question we had was answered. Everything was handled in a very professional manner. We even had to call after service was complete for a minor issue, and the foreman was there the next day. Excellent customer service!  

Very professional! You cannot beat a lifetime guarantee for products and work!  The salesman was very knowledgeable and friendly. He explained everything in detail. Every question we had was answered. Everything was handled in a very professional manner. We even had to call after the service was complete for a minor issue and the foreman was there the next day. Excellent customer service!  

In talking to the representative at the Home and Garden Show, I was very impressed with explanation of the entire process. Andrew H. and his crew performed our encapsulation with extreme professionalism.  Andrew was very helpful in helping my plumber locate an existing problem that I was not aware of.  

All of my experiences with Basement Doctor so far have been great! The company is responsive and all installers and technicians very knowledgeable. I especially want to shout out Michael Klemens who came on-site today for annual preventive maintenance - Michael provided some great tips and it's very apparent that he takes pride both in his work and his company.

Water pump from condenser moving water outside was stuck and not functioning properly. Michael Klemens was able to completely resolve the issue. Totally satisfied with his service in Lexington, KY.

Great product and fair price!

Install crew was great and clean. Almost like nothing was done when they left. They worked like professionals and great team work.

Michael Jordan and his team showed up for work when scheduled. We live in Harrison County, Kentucky. They were correcting a water problem in our crawl space by trenching a waterway and installing a sump pump with battery backup. Michael explained the process before, during, and a small change that was made. He also showed me how the system worked and the suggested maintenance checks when completed. Although hoping we never have the flooding again, it's good to know we now have the system installed to remedy our situation. Thanks!

Everyone was a pleasure to work with!  Especially Ed Pikar and Harry Birkley! 

Daniel and the entire crew were not only super friendly but completely professional. They were on time, did their work both efficiently and effectively and when the project was completed, it looked great. I can't say enough about this crew, they really did a great job.