Hope

Fortress Foundation Solutions

Title: Customer Care Lead

Hope is our Customer Care Lead Representative. She strives to ensure every customer experience is positive. Hope has over 20 years of customer service experience, and a college background in Psychology, which has given her an extra hand in helping customer’s needs feel heard. Outside of work, she enjoys dancing, karaoke, community volunteering, and spending time with family and pets.

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All products and services are provided exclusively by local contractors within the Basement Systems Network.

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ABOUT THE BASEMENT SYSTEMS NETWORK

Basement Systems Inc., based in Seymour, Connecticut, is a network of basement waterproofing and crawl space repair contractors spanning across the United States and Canada. Since 1987, their innovative products and systems have helped homeowners transform their wet, leaky basements and nasty crawl spaces into dry, healthy living spaces.

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