A cutaway view of the TripleSafe sump pump shows the durable plastic sump liner and the 3 separate pumps that work together in this fail-safe system. The airtight cover on all Basement Systems sump pump systems is safer and more attractive than an open sump pit.
The sump pump is the most important part of a basement or crawl space waterproofing system. When your sump pump is doing its job, ground water that collects in the sump pit is pumped outside before it has a chance to reach the floor.
Any sump pump problem is serious. The good news is that in most cases, you don’t need to wait anxiously for a sump pump problem to occur.
Most sump pump problems can be avoided completely simply by making smart choices about your sump pump and your waterproofing system.
Overwhelmed pump. Two things usually happen when water comes into the sump pit faster than the sump pump can pump it out. Rising water soon floods onto the basement or crawl space floor because the pump can’t keep up. Secondly, the pump can overheat and burn out when it has to operate continuously for an extended period. This makes the flooding problem even worse.
SOLUTION: Switch from a single sump pump to a sump pump system from Basement Systems that includes a backup pump. Both the TripleSafe® and UltraSump® systems include backup pumps that will automatically come on if the primary pump stops working or if extra pumping capacity is needed.
Ineffective drainage. If the sump pump is working, but water is still leaking onto the basement floor through leaks in walls and floors, this indicates in ineffective drainage system.
SOLUTION: Install the WaterGuard® interior French drain system in the basement. This patented drainage system captures water before it can leak onto the basement floor and conveys the water to your sump pump.
Clogged intake for the sump pump. Dirt, sediment and debris can easily collect in an open sump pit. When this happens, the suction created by the pump can pull debris towards the pump’s intake, eventually causing the intake to clog. When this happens, the water level will rise, and the pump is in danger of burning out because it will keep operating.
SOLUTION: Install a sump pump system that includes a durable plastic sump pump liner with an airtight cover. The liner and its cover prevent debris from falling into the sump pit. With a sump pump system from Basement Systems, a special grated stand elevates the sump pump intake above the bottom of the sump liner, further helping to prevent clogging.
Switch or float malfunction. Every sump pump has a float-actuated switch that turns the pump on when water reaches a predetermined level. A switch malfunction can result in a pump that doesn’t turn on, or a pump that won’t shut down. Neither of these conditions is desirable. A float switch that uses a hollow ball is more prone to malfunctions than a float switch made from solid lightweight foam.
SOLUTION: Don’t tolerate an open sump pit that can collect debris and objects that fall in and cause a float or switch malfunction. Instead, install a Basement Systems sump pump system that includes a sump liner with an airtight cover. All Basement Systems sump pumps also feature solid floats that won’t leak and stop functioning.
Frozen discharge line. During cold weather, water can freeze in the discharge line that allows the sump pump to move water outside the house. Once water has frozen in the discharge line, it becomes impossible for the sump pump to move water outside.
SOLUTION: Install a specially designed IceGuard® fitting on the sump pump’s discharge line. This patented device prevents the discharge line from clogging in freezing weather.
Power outage. The same storms that cause basement flooding also cause power lines to come down. When this happens, a standard sump pump is useless.
SOLUTION: Install a sump pump system from Basement Systems that features battery backup. Both the TripleSafe® and the UltraSump® sump pumps were designed from scratch to provide reliable flood protection in the event of a power outage.
Sump pump burn-out. Less-expensive sump pumps are made with plastic and other components not designed for heavy duty use. These details make a sump pump more affordable, but unfortunately, they also make the pump more prone to burnout during heavy use.
SOLUTION: Insist on a heavy-duty sump pump made with a cast iron housing. The Zoeller pumps used by Basement Systems are recognized as the best in the industry.
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