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  • Concealed drainage system
  • Powerful, reliable sump pumps
  • Battery backup systems
  • Patented waterproofing products
  • Energy-efficient dehumidifiers
  • Industry-leading warranties

Basement Waterproofing Companies in New Brunswick

30 Simmonds Drive Unit LP
Dartmouth, NS B3B1R3
Ridgeback Basement Systems is a basement waterproofing contractor serving Halifax, Dartmouth, and surrounding areas throughout Nova Scotia, New Brunswick and Prince Edward Island.
View company profile for reviews, awards, before & after photos, and more.

Your Home faces Water Damage

1. Flashfloods from melting snow or heavy rain leads to water in the home.

2. When water does hit your home, the basement is most likely to be the prime target for water damage.

3. From damaged property in your basement when it floods to rotting wood structure beams and basement sub floors to ruined drywall, carpet, and sub floors, a wet basement is expensive and can easily ruin the value of a home. 

Basement Waterproofing & Crawl Space Repair

Your local New Brunswick dealer is trained and happy to show you how to keep your crawl space or basement dry. No matter what work you're considering for your basement or dirt crawl space, our basement waterproofing specialists from our network can help you decide what you need - at NO OBLIGATION!

We Provide:
  • Basement Waterproofing
  • Crawl Space Encapsulation
  • Leak Repairs
  • Exclusive, Patented Products
  • World's Best Sump Pumps
  • Energy-Efficient Dehumidifier             
You Receive:
  • Permanently Dry Basement or Crawl Space
  • Controlled Humidity
  • Mold Mitigation
  • Lifetime Transferable Warranty
  • Greater Home Value
  • Peace of Mind

Basement Systems has 27 patented basement waterproofing and crawl space encapsulation products that have been designed specifically for your basement or crawl space. Among the products they install are the patented WaterGuard French drain waterproofing system and the world's best sump pumps. We also install basement window products such as the SunHouse Window Well (as seen on HGTV's I Want That show), and also the most powerful basement dehumidifier (The SaniDry Basement Air System), basement wall, basement floor and sub flooring, and much more! 

New Brunswick's Trusted Waterproofing Company

Testimonials

  • I am glad that we chose your company for doing this important job .... Read Full Testimonial
    Charlie T.
    Granville Ferry, NS

    Customer Testimonial

    Charlie T.
    Granville Ferry, NS
    At this time I want to let Ridgeback know, how very pleased I am with the work Mitchell and Jakob have produced. Not only in what they did in the basement but also after the work with cleaning up their tools and equipment but also sweeping and mopping up the floor. First of they laid down special matting to walk on but whatever spilled over they cleaned up. Also any walls, steps or anything else they were very conscientious to clean. Those two young men work well together and could not even be swayed of taking a cup of coffee, they were there to do a job, so Mitchell said! I am glad that we chose your company for doing this important job, right from the start, the professionalism of the sales technician made an impression! He knew what he was talking about, had all the relevant brochures with him to give us, had samples of the flooring with him so we would have an idea what he was talking about. His pleasant personality also helped us make up our mind. All in all, Ridgeback has a great crew, at least from the ones we had interaction with, also from the office. Thank you very much for this very good experience, we certainly will recommend your company to anyone who is needs their basement fixed! Sincerely yours, Charlie & Claudia
  • This is an email we received from a homeowner after our install. He was faced with 130mm of rain within... Read Full Testimonial
    Dan H.
    Fredericton, NB

    Customer Testimonial

    Dan H.
    Fredericton, NB
    Hey guys, Just wanted to tell you how happy I am with my Ridgeback Sump Pump install. As you know Fredericton recently got a good deluge - I think we had in the range of 125-130 mm in 24 hours. So among the worst storms we've had in terms of rainfall here in the last few years. A few years back we had a similar rainfall event and my 1/4 hp sump pump at the time could not keep up with the incoming water... It was running continuous duty and I had to help with a shop vac to keep our sump from overflowing for about an hour - after that the water inflow relaxed a bit but our sump pump was tripping on at least every minute for the next day and then every few minutes for a couple of days. It was nerve racking knowing that a brief power failure or a failure of that pump could have done $10,000 worth of damage in minutes. With this recent event I was out of town in Montreal. I heard it was coming and I there was really nothing I could do but put my faith in my new dual sump pumps from Ridgeback. Several days later I got home and my basement was dry as a bone. Although clearly, from some new erosion gullies in our garden, we'd had a lot of rain and it had come down hard. My only regret is that I wasn't home to see the sump pumps in action! Peace of mind is priceless, so the Ridgeback system has certainly paid for itself. So thanks again - Happy Homeowner here!
  • I reviewed several systems on their websites and received a few quotes. I found Ridgeback Basement to be the... Read Full Testimonial
    Tom S.
    Fredericton, NB

    Customer Testimonial

    Tom S.
    Fredericton, NB
    I reviewed several systems on their websites and received a few quotes. I found Ridgeback Basement to be the best technology and were willing to work on the cost. Excellent work with great communication, great staff, very clear in the quote what would be provided. Installation was quick and efficient and they cleaned up after they were done.
  • Robert S.
    Chester, NS

    Customer Testimonial

    Robert S.
    Chester, NS
  • We received this kind note today in the mail. Thank you so much, Bob, for taking the time to let us know... Read Full Testimonial
    Bob S.
    Chester, NS

    Customer Testimonial

    Bob S.
    Chester, NS
    We received this kind note today in the mail. Thank you so much, Bob, for taking the time to let us know about your experience with Patrick! We agree, he is fantastic and we are lucky to have him as part of our Ridgeback family!!
  • I’m very impressed with your company… from the very beginning, through the whole process. I... Read Full Testimonial
    Sarah W.
    Dartmouth, NS

    Customer Testimonial

    Sarah W.
    Dartmouth, NS
    I’m very impressed with your company… from the very beginning, through the whole process. I had 4 companies come to look at my “flood” and your guy (Steve) was by far the most knowledgeable and most respectful. Your installation team were also very respectful and hard working! I’m also amazed at how much water is coming out from under my house…. it’s like I’ve been living in a house boat! It was pumping out about every 30 seconds for the first few hours. The pump is very quiet too. I was worried that it would be noisy under my TV room but I can barely hear it, in fact I think I only hear it because I’ve been listening for it. I would recommend you to anyone…. in fact all houses should come with sump pumps! Sarah
  • I was sitting here this evening talking with the wife and lamenting on how happy we were with your crew and... Read Full Testimonial
    Gary G.
    St. Andrews, NB

    Customer Testimonial

    Gary G.
    St. Andrews, NB
    I was sitting here this evening talking with the wife and lamenting on how happy we were with your crew and now with the results we have seen in the last few days. For a young crew they were very polite and did their work in a professional manner. While not the best atmosphere to work in they never showed any issues and when finished explained everything about the pump etc. Since the install we have had heavy rains last Thursday/Friday and today more heavy rains and a early morning power outage of about 5 hours. I must say I was somewhat hesitant about doing this at first with the cost and disruption but the events of the last few days make me wonder why I didn't do it earlier. My wife and I are very,very pleased, not a drop of water on the floor and the battery did what it was supposed to during the outage. Once again my thanks. I have a friend coming to look at the system so maybe I can send more business your way.
  • We have never worked with a company that truly exhibits this level of customer service. it is obvious that... Read Full Testimonial
    Adrienne & Tom M.
    Williamswood, NS

    Customer Testimonial

    Adrienne & Tom M.
    Williamswood, NS
    HI again Jess, We recently have been dealing with other companies for work on our house and the other day while waiting for 2 days for someone to return my call, my thoughts turned to Ridgeback and specifically you Jessica. Every time I contacted you by email or phone you got back to me so very promptly. You have spoiled me for dealing with other companies!! Now I expect your level of customer service and sadly it is not often there. Calling or emailing someone with questions (that may seem small or insignificant to someone else but feel important to the customer ,while while under stressful conditions) and waiting and waiting to hear anything back is very frustrating. About two weeks ago I sent an email to someone that was doing work for us and I am still waiting for a reply! I did not experience that with Ridgeback at all. I think back to my first contact with Ridgeback when I wrote an email to just inquire about your business. I think I heard back from you within about 10 minutes by email and there was always a phone message letting me know you sent an email. That spoke volumes to me. Already you were making the customer feel important and worth the time. When you sent out the profile and picture of the representative (Jared) that was going to come to our house , which included his experience, skills, background, hobbies etc., we knew that we were truly dealing with a company that stood above the rest. Jared was terrific. Not only did he give us lots of time to ask questions but he asked us some very pertinent questions as well which we appreciated. He was here for at least 1.5-2 hours. Taking that amount of time, once again, made us feel like customer service was important and that he took the situation seriously and wanted to help us resolve the water issues we had. To sum it up, he was extremely pleasant, thorough and knowledgeable and we felt very confident in the plan he came up with. Without a doubt, after his visit, we knew we were going with Ridgeback. Jared promptly sent us a very detailed estimate which included all aspects of the proposed work and the costs of the work broken down (as I had requested). It was very complete. I am someone that asks a lot of questions and it was no exception with Jared. Everytime I contacted him (and it was more than a couple times..lol) I would hear back promptly with my queries addressed perfectly. I have found with other companies it often takes a few communications to get the information you really want or need and you end up waiting and waiting. Kris, Nathan and Leo were all excellent! As we often said during the week or so Ridgeback was working for us, it is not only the quality work they do that we appreciated but also the ‘small things’. For instance, when the guys first came to the house, they introduced themselves. It may seem like a small thing to some people but rarely do we experience someone coming to do work who actually does that. It showed professionalism as well as simply being polite. It was certainly appreciated. They are extremely hard workers and rarely ever took a break! They were always so pleasant and friendly. One day in particular stands out. Leo was in our basement jackhammering for approx. 7 hours (he hit serious bedrock) and Nathan was outside digging in the pouring rain for house and hours. Despite the rotten day they were having, every time I saw them they were still smiling and friendly as always. Not matter what they might have been feeling they sure didn’t pass on any negativity to the customer. Even when running into setbacks or difficulties they were calm and assured us that the job would get done no matter what it took and not to worry. Ridgeback is lucky to have such employees! It certainly appeared that Ridgeback and its employees are organized and efficient. As well, they seem to communicate with each other which may sound like an obvious thing to do but, I don’t believe it is with all companies. We have often experienced work being done in our home where you can easily tell that there hasn’t been the proper communication between everyone. Those small things matter and it can have a negative effect on the work being done. This was not the case with Ridgeback. Everyone involved seemed to be on the same page and knew what was happening and when. I felt I could ask questions to anyone and get the same answer. Having recently experienced the opposite of that, it can be frustrating indeed! When the job was all done, Kris, the Production manager, took the time to come and make sure everything was done to his standards and that we were happy. We were so impressed with that as we were with so many aspects with Ridgeback. Kris is excellent at his job!!! all aspects of it. We have never worked with a company that truly exhibits this level of customer service. it is obvious that customer service is truly a priority for them and it shows to the customer. We take great pleasure in spreading the word of our experience and will continue to endorse Ridgeback. Thanks for an excellent job and experience! and….best of all…..no water in our basement.
  • Was looking for a good pump and googled your company 4 or 5 years ago. It has worked fantastic since it went... Read Full Testimonial
    Frances M.
    Sydney, NS

    Customer Testimonial

    Frances M.
    Sydney, NS
    Was looking for a good pump and googled your company 4 or 5 years ago. It has worked fantastic since it went in. Best money I spent, no worries so far!

Basement Systems is a international network of basement waterproofing contractors dedicated to providing the right solutions for your home. We have been recognized and awarded numerous times. We have been serving New Mexico since 1991. We have the experience and understanding you need. Call toll free at 1-800-638-7048 or contact us online and let us solve your basement or crawl space water problem. 

Don't take chances when you need to fix a wet basement. Go with the company that has specialized in basement waterproofing since 1987. Basement Systems has helped tens of thousands of homeowners solve basement water problems, using an exclusive selection of patented products that aren't available to other contractors. If there's water in your basement, Basement Systems can provide the permanent, warranted solution you're looking for to improve your home's safety, healthfulness and value.

Customer Reviews

  • full starfull starfull starfull starhalf star
    By Denis B.
    Granville Ferry, NS
    What a very good company to work with. Everything explained...
    View Review

    Customer Review

    full starfull starfull starfull starhalf star
    By Denis B.
    Granville Ferry, NS
    What a very good company to work with. Everything explained by our basement specialist Jared, how the system works what is involved in the installation. Then the crew comes to the house and does exactly what Jared said that they would do. Very aware of keeping the house clean even though they had many trips from the basement to their truck and back. The whole system is working well so far and I am anticipating only good things going forward. A big THANK-You to Jared, Sidney, Akhiem, Nathan and of course the administrator Amanda.
  • full starfull starfull starfull starhalf star
    By Dan
    Fredericton, NB
    I can't wait for a good rainstorm!
    View Review

    Customer Review

    full starfull starfull starfull starhalf star
    By Dan
    Fredericton, NB
    I can't wait for a good rainstorm!
  • full starfull starfull starfull starfull star
    By Dale C.
    Maugerville, NB
    Fine work.
    View Review

    Customer Review

    full starfull starfull starfull starfull star
    By Dale C.
    Maugerville, NB
    Fine work.
  • full starfull starfull starfull starhalf star
    By Rhonda F.
    Kingston, NS
    I am a loyal customer and will use your services in the...
    View Review

    Customer Review

    full starfull starfull starfull starhalf star
    By Rhonda F.
    Kingston, NS
    I am a loyal customer and will use your services in the future should the need arise. Thanks so much for your excellent service.
  • full starfull starfull starfull starfull star
    By David G.
    Bridgewater, NS
    Still getting water in one of the areas worked on, which is...
    View Review

    Customer Review

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    By David G.
    Bridgewater, NS
    Still getting water in one of the areas worked on, which is disappointing. Contacted salesperson with that info and he (Steve) assured me they'd look after it. Hopeful that this can happen soon.Overall, we have been most pleased with your willingness to address our needs in a speedy manner, as waiting would have led to further water damage. I cannot stress enough how important this willingness was in our decision to go with Ridgeback. Based on this positive experience, we are hopeful your folks can address the leak referred to above.
  • full starfull starfull starfull starfull star
    By Ralph D.
    Centreville, NS
    A very professional outfit and I will certainly recommend...
    View Review

    Customer Review

    full starfull starfull starfull starfull star
    By Ralph D.
    Centreville, NS
    A very professional outfit and I will certainly recommend this company. Actually I already have.
  • full starfull starfull starfull starfull star
    By Elaine W.
    Falmouth, NS
    The degree of respect we received as well as your knowledge...
    View Review

    Customer Review

    full starfull starfull starfull starfull star
    By Elaine W.
    Falmouth, NS
    The degree of respect we received as well as your knowledge & understanding at such a difficult time was very much apprecriated. We now have a dry basement. THANK-YOU!!!!!
  • full starfull starfull starfull starfull star
    By Rob M.
    Falmouth, NS
    Great product. I guess I will see how great after the heavy...
    View Review

    Customer Review

    full starfull starfull starfull starfull star
    By Rob M.
    Falmouth, NS
    Great product. I guess I will see how great after the heavy fall rains.
  • full starfull starfull starfull starhalf star
    By Charlene R.
    Bayside, NS
    Very satisfied with system. Our room in the basement would...
    View Review

    Customer Review

    full starfull starfull starfull starhalf star
    By Charlene R.
    Bayside, NS
    Very satisfied with system. Our room in the basement would have flooded ten times by now. We can hear the sump pump come on sometimes and we both look at each other and say "Thank God we found Ridgeback".
Click to see why people hire us

Recent job requests for basement waterproofing in NB:

Project Location: Royal Road, NB E3g 6k9

Comment: I'd like a sump pump installed in my basement.

Project Location: Shediac Cape, NB E4P 3C8

Comment: Hello. We had some water seep into our basement via cracks in concrete floor during heavy rain a few weeks ago. Our house is old (build late 1800s) with stone foundation and has no drain tile, just a working sump pit in basement. Will sealing the floor cracks help or is it a bigger job? We don't want to jackhammer concrete or do demolition in basement if it can be avoided. See attached photo. Regards, -Al

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