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Job review from Martha in Durham, NC 27704 on 11/29/18
Our Overall Service
Received neither timely email nor phone notification of initial appointment. Had to call office to confirm
Call Representative
Friendly.
Sales Process
Ted was great in explaining my options. While fully representing the company, he never made me feel that I had to go further into debt and buy everything that he presented to me.
Our Installation Crew
I believe that I remember the names Bernard and D.J. Even though I was not there when they arrived, they had nearly completed the job when I arrived. One of them took pictures of the completed job with his tablet, and I would love to have a copy. I still have questions about the operation of the sump pump alarm, plus would appreciate written documentations of everything that was done for further inspection by independent party.I plan to accompany the inspector using a list of what was done.
The Cleanup Process
The crew was very respectful about cleaning up after themselves
What type of work did you have done:
Crawl Space Repair
Brandon was very personable, polite, and informative.