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Job review from in Lafayette, TN 37083 on 04/10/12

Overall Rating:

5  out of 5

From my first correspondence with Frontier I was so impressed with the level of courtesy and service! When was the last time we have been able to say that about anything anymore? To be mailed a complete bio of my service rep before he even contacted me was just amazing! Tim Sapp was such a delight to work with, and all the servicemen that came out were equally as friendly and professional as he was. I am so impressed with Frontier Basement Systems! Yes, it was a sizable investment, for me, as a single woman and as a new homeowner of an older house, but I knew the work had to be done to protect my investment for years to come. I contacted Frontier even before I knew of Dave Ramsey's endorsement! I had chosen them for my work and THEN I heard Dave raving about them, so I knew then that I had made the right choice. From Tim Sapp, to Evilio, to all the other fellows that worked on my job, I am completely overjoyed at the work that was done at my home, in fact, when my plumbing was repaired recently, my service man was bowled over at the way my crawlspace looks. I will never have to worry about any workman groaning about crawling under MY house! My guess is that whenever I need work done under my house, it will be a contest to see which serviceman gets the pleasure of working at MY home! Thanks!

Our Overall Service

Great job!

Call Representative

Always so pleasant!

Our Service Person

I only spoke to him briefly and then on the phone to reschedule but I was very pleased at the courtesy, just as I have been with everyone there.

Our Service Person's Diagnosis

Very detailed and accurate and thorough.

Our Service Work

Looks very good.

The Cleanup Process

Not a single complaint here!

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