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Kelsea C.

Master Foundation and Crawl Space Repair

Title: Customer Care Manager

Kelsea is the Customer Care Manager and brings over six years of experience in customer service and sales. Her background has given her a strong foundation in building relationships, solving problems efficiently, and guiding customers through the service process with clarity and care.

In her role, she ensures that every customer receives clear communication, timely support, and a positive overall experience. Her professional, focused approach helps create a smooth and trustworthy process from the first call to the final follow-up.

Outside of work, Kelsea enjoys visiting craft breweries, watching sports (go Vols!), and spending time outdoors.

Customer Reviews About Me

By Teressa E.

Knoxville, TN

Kelsea Cook has patience from the great beyond. We faced so...
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Customer Review

By Teressa E.

Knoxville, TN

Kelsea Cook has patience from the great beyond. We faced so many challenges getting ready for this project and she was always polite and helpful.

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ABOUT THE BASEMENT SYSTEMS NETWORK

Basement Systems Inc., based in Seymour, Connecticut, is a network of basement waterproofing and crawl space repair contractors spanning across the United States and Canada. Since 1987, their innovative products and systems have helped homeowners transform their wet, leaky basements and nasty crawl spaces into dry, healthy living spaces.

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* What is a Free Estimate and Inspection? An authorized Basement Systems or CleanSpace® Crawl Space contractor will schedule a meeting during which a design specialist will inspect and measure your basement or crawl space FREE of charge, provide a free in-depth book on basement or crawl space solutions (valued at $14.95) and present you with a free written estimate at no cost.

** Warranties vary by product and service. Check with your local authorized Basement Systems or CleanSpace® Crawl Space contractor for specific warranty information.