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Very respectful, earnest in their desire to do good work and be helpful and informative.
Extensive residue all over the basement floor and stairs. I have mopped twice already, and will probably need to mop two more times.
They called en route to say that they would be arriving 15 min early at 8:15, but ended up arriving at 9:00, which was still on time for the appointment, but confusing given the earlier phone call.
You did work in my parents' basement.
So far, the stuff is holding up, of course. The true test will be when all the snow melts and...