Testimonials for Island Basement Systems

Quality product and workmanship

Initial install was substandard, the problem was addressed right away and I am very satisfied with the final product.  Thanks!

Good job. Expertise and references.

In Time Colonist paper a few years ago you had won an award and I clipped article in case I ever needed something done. I hired you after I got an energy audit. Post audit -improvement in air flow of 42%! And it is warmer!!

Competitive pricing.  Salesman was trustworthy.

Overall we like the results house seems more "snug" now.

Thank you for sending this along! Tavis was here from Amerispec to re-evaluate the airflow after what I've done so far... And we've gone from 2700 odd units of air flow at max vacuum, to 1600 and some! He was impressed. Still loving your work, and the info you've left me with. I've almost finished the headers and have the insulation batts for the walls downstairs! Thank you again! Bonnie

Very informative and detailed proposal.  Thank you and look forward to working with you in the future.

Great Job!

Your professional and informative staff and presentation and the system just seemed to make sense.  Thank you!

Thanks again for all the work feeling quite snug now.  

To: Chris Schmidt, ISLAND BASEMENT SYSTEMS. After nearly a year of useless frustration, it seemed we were going to be vulnerable--like last January--to flooding in our utility room and crawl space. Broken promises by three different drain specialists had not helped our peace of mind!  Our first glimmer of hope came with the Shell Busey radio show--where Lois heard of Island Basement Systems. With doubts, we contacted their local sales representative, and in one long visit--contracted with them to solve our problems. From December 3--6, 2007; we shared our home with  two of their employees: Jesse Dares, and Joshua Hardy. This letter is for them, and about them. From the first moment of meeting Jesse Dares, Lois and I were impressed by his punctuality, candor,  and knowledge of water drainage issues. By the end of that day, we reached the conclusion--independently--that Jesse was a diligent and thorough worker. The second day, Jesse was joined by Joshua Hardy; and the two of them continued to display these fine qualities. We were to learn that both gentlemen had superb communication skills, patience, and educative talents. What they were doing was NEVER a mystery to us; reassurance was built into their display of hard work, answering our many questions, and good humor even through days lasting up to 12 hours. Lois and I are senior citizens-- with the same fears, misgivings, doubts, and--in our case--a year of dismal nonperformance from the local tradesmen who dealt with Flooded basements. Our doubts gradually vanished, our misgivings were removed; and we came to be vastly impressed with the work ethic, the knowledge, the communication skills, and--most of all--the scientific work behind what they were doing. Bear in mind that their work involved jack-hammering through the cement in our utility room, creating chaos in this area, crowding the rest of our home with  the contents of that room, and making inevitable dust. Our gratitude is hard to put into words: perhaps the most eloquent way we may say this is that both of us came to feel that Jesse and Joshua were totally welcome in our home; used our bathrooms, and were trusted as they invaded our dwelling. Both of us would, without reservation, recommend these two gentlemen for whatever task may be assigned to them; and after two twelve hour days, believe that they are unique in their commitment to serve their clientele well and graciously. It is obvious that the final test of their skills will be learning that our house remains dry during the next flooding spell. At this time, we are pleasantly surprised to find that our house stays warmer and the furnace runs much less--due to what they installed.

Installing an underground drainage system and sump pump in our basement was one of the smartest things we ever did to preserve the value of our house and set our minds at rest. Peter Spaans, the Project Manager, did a great job. He was well organized, neat and tidy, and had the job completed in short order. Why did we wait more than 30 years to eliminate problems with a leaky basement, mildew and flooding?

All the work looks great in the basement. The guys who were here were very thorough and professional!

Hi Peter,My wife and I would like to draw to your attention our admiration and respect for one of your employees, Peter Moon, who recently was responsible for installing the moisture membrane in our crawlspace, #14. Peter was professional in doing the installation but in addition, was a delightful person to talk with and to represent your company. He obviously takes pride is his work and was most conscientious about cleaning up and removing all traces of his being there. Please convey our appreciation for his manner and workmanship to both him and the management of Island Basement Systems.As well, we would like to comment that, while it may be early days yet to assess the effectiveness of the moisture barrier qualities, visitors to the house have commented on the elimination of musty, damp odors that they have noticed in the house on other occasions. We notice that the crawlspace is warmer as well. Thank you,Gary and Bev W.