If you have a problem with your basement or crawlspace, these guys are the ones to call. Seriously, these guys are the ONLY ones I'd recommend to friends and family. And I did a TON of research in this field and got consultations from multiple companies prior to dealing with Basement Systems of Indiana, and none of them even came close to their level.
Here was my situation:I'm a first time home-buyer with mold and water in my crawlspace of the house I was interested in purchasing. But when my home inspector discovered those issues, I was not going to close on the house unless I was sure those issues could be remediated.I was even more leery of buying the home after I learned that the previous owner had already used a different company to try to fix the issues prior to selling it. Before Basement Systems showed up, I was ready to walk on the deal and look for another home because I wasn't sure it really could be fixed. My initial consultant from Basement Systems, Curtis Whitlow, handled my consultation and gave me an honest and legitimate assessment after a very thorough inspection. And he did so without shady or high-pressure sales tactics. He is a straight shooter and the difference was immediately apparent. Here's what I mean: Prior to talking with Curtis, I had had consultations with several different companies and none of them were positive. One "consultant" literally stuck his head in my crawlspace, looked at me and said: "it's gonna cost ya 20 grand and my partner is usually the guy who handles the mold...we can spray some stuff on it." That was the entire inspection. It was shady. Another competitor's "solution" wasn't going to solve the underlying problem which caused the mold. So it was a temporary fix at best...that would have cost me even more than Basement Systems. Had I gone that route, I'd be fighting mold and water again and again. Basement systems of Indiana changed all that. And I'm glad they did. Because they are a main reason why I now own my dream home. Basement Systems of Indiana handled this situation quickly, cleanly and professionally. Based on their work, it made sense to buy the home because I was confident they had addressed it. Throughout the process Basement Systems of Indiana were honest, professional and worked extremely hard in turning my crawlspace around. What's even more satisfying is these guys took pride in doing the work and really gave it their best effort. My foreman on the job, Dylan McGraw was excellent in explaining the solution and he informed me on any decisions that needed to be made. They were all extremely knowledgeable and quickly and efficiently solved my issue. He literally told me "if this is my house, here's how I would do it.." on multiple issues during the job. That's what you want to hear. Please note that I'm giving this review honestly and receive no benefit from this company. I have no incentive, financially or otherwise to do this. Had my experience been negative, I wouldn't hesitate to call them out because this issue is TOO IMPORTANT TO TAKE LIGHTLY. Bottom line is: Basement System of Indiana did it right. And I will happily recommend them to friends and family if they ever have the same issues that I did.
Ryan M. of Vevay, IN
Friday, May 29th