Testimonials for Quality 1st Basement Systems

I had an enormously gratifying experience utilizing the services of Quality 1st Basement Systems to install a French drain system in the basement of my home. The sales rep, Joe Hubbard, is a model of professionalism and patience. Over a two-month period, he answered numerous texts, emails, and phone calls with thoughtfulness, accuracy, and patience. He empathized with my anxiety of needing to resolve a 40-year-old flooding problem. He also never pushed, but he always explained in a way that was genuinely convincing. So if you use Q1st for any major or minor basement repair, ask them to send Joe. When it comes to the installation of the water drainage system, in my case French drains, ask for Wilver and his team.  They are professional to the core and delightful to work with. Whatever cleanup needed to be done left my basement cleaner and in better shape than it was before the Q1st team arrived! I should also give kudos to the home office - it stayed on top of admin, billing, and logistical issues.  Always professional and accommodating.

From customer service to workmanship, every step of the way and delivered every promise. We are so grateful to Quality 1st Basements for making our home a dry one and now an additional livable space in our home. We highly recommend this company. 

The team that did the repairs was prompt, professional, and very knowledgeable! We know who to hire for any future repairs ever needed and will only recommend them to friends and family!

We were more than satisfied with the job and the service. They helped fix my issue promptly. I would highly recommend Quality First!

Extremely professional from the sales team to the installation team. Neat and clean. I would recommend using them.

The team that did the repairs was prompt, professional, and very knowledgeable! We know who to hire for any future repairs ever needed and will only recommend them to friends and family!

The guys did a great job, fast, efficient, and clean.  Finished in less time than we were told and were very courteous and friendly.  Outstanding.  And best of all, it rained a lot the next night and things stayed dry in the basement. Good work folks!

The guys did a great job, fast, efficient, and clean.  Finished in less time than we were told and were very courteous and friendly.  Outstanding.  And best of all, it rained a lot the next night and things stayed dry in the basement. Good work folks!

Randy came out after we saw a leak from waterproofing installed by the same company two ok the earlier. There were a few issues that weren’t handled the first time, but to be honest, we had a downpour when they were installing the waterproofing. Randy extended the pipe for one of the existing sump pumps and gave it a new battery while concreting aground areas that weren’t reinforced. He was super helpful and I hope if there’s ever a problem down the line, Randy comes back out.

We had a floor installed by Quality 1st Basement Systems and we absolutely love it. Couldn't be happier!

Am very impressd with work. Luis aguirre and team did a very fast efficient clean job. Took time to explain and detail everything his team was doing very pleased thank you.

So much thanks to go around, from start to finish everyone was terrific Can't thank Dan enough for everything he did to get the job done on time and before the baby got home.Eric,Mitch, Santiago were all fantastic, while working on basement they all were professional and took pride in the job at hand.Thank you to everyone else behind the doors that help complete the job.Thank you thank you.

We are very satisfied our basement finishing! Our salesman Russell was fantastic. He was very thorough and knowledgeable. The foreman Jonathan Neira was polite and attentive.

My family and I really are impressed with the outcome and started using the space for storage the day.  It is so clean and bright and without odor......  I'd be happy to recommend your work to anyone!

We are so happy with our crawlspace.  We have been fighting a mold and water problem and i think we finally solved it!!