Testimonials for Adirondack Basement Systems

Six and a half weeks after having the installation by Adirondack Basement Systems, we had a foot of snow and rain and our basement was dry!! Before this, we would have many parts of our basement wet. Very satisfied with the help and knowledge from the office staff and design specialist. They answered all the questions I had. Very Satisfied!

"I want to shoutout Hanna, she is absolutely wonderful! She explained everything so well that I really understand what is going to happen in my home which gave me peace of mind. Simply put, we need more Hanna's!"

The information and background knowledge that was provided to me was very helpful. I'm very happy with the work that has been done. Thank you, guys! I have also told many people about how great of a business Adirondack Basement Systems is!

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Very nice - What are your thoughts on your Design Specialist and the presentation?      pleasant- not "pushy," Presentation was professional - Was our office team efficient and knowledgeable?      Yes - Overall, what were the top two reasons you chose us over another company?      Reputation  

"I was prepared to spend a lot, a lot more to correct problems with my basement.  Imagine my pleasure when I learned it would be much easier and much less expensive then I'd anticipated.  I truly appreciated your honesty and professionalism.  I will be seeking you out in the future for basement windows, wells, and covers.  Thank you very much."

The completion was very successful along with the clean-up afterward. The Design Specialist was good along with the knowledgeable staff that they have working in the office -- ready for anything. I like the products that your company uses.Thank you

We are so pleased with our dry basement.  This summer season we put it to the test and it passed with flying colors! We wish we had done something in our previous house.  It should be the first thing homeowners focus on. A damp basement smells, is unhealthy, and creates damage to items stored there as well as floors above.

- What did you think of our service technician?      Friendly, efficient - Did our service technician explain the service to you?      Yes - What are your thoughts on our office team?      Excellent - What have you done in the basement after the initial installation?      Poured concrete, floor - Would you recommend our company to others?      Yes, I have

- How satisfied are you with the installation we completed for you?      Completely satisfied - Was clean-up satisfactory?      Yes- work area was left better than they found it! - What did you think of our installation crew?      Friendly, knowledgeable, and professional - What are your thoughts on your Design Specialist and the presentation?      Tim was very good- explained everything and answered ALL of my questions - Was our office team efficient and knowledgeable?      Yes - Overall, what made you chose us over another company?      Liked the idea of the Triple Safe System and the knowledge of your team - Any additional comments?      Tim explained ALL possible options

"Jon and his sales presentation was awesome!"

"Technician who same to the house to check the system this year 2016 (Mike Coonradt) was very thorough and made sure I understood everything he had done and the reasons."

"Prompt, courteous, and professional.  Very knowledgeable and attentive to my needs while offering solutions and educational advice.  Prompt and supreme attention to detail...clean.  I was amazed at how clean the basement was when I came down for the inspection."

"My install with Tim and his crew was amazing! I am very impressed with the work they did and how dry the basement is, especially after all the rain last week"

"Jared, thank you for your professional service and giving us peace of mind. You are very good at your job. Enjoy the holidays!"

Everything was very successful, the installation, Crew and the office staff. Everyone knew what they were talking about and were always very helpful. The reason for choosing Adirondack Basement Systems is due to the process and options.