Testimonials for Connecticut Basement Systems

We just used Ct. Basement to upgrade our basement from "dungeon" to presentable. As we are preparing to move in the next year or two we didn't want to incur a huge expense but still wanted it to look clean and not scary for potential buyers. Working with Jimmy, the customer representative, was a pleasure! He was very professional, responsive and friendly. He really understood what we wanted and worked with us on meeting our budget. The company has a large array of basement solutions and he helped us narrow them down to the right one. Once we signed the contract, he gave us a start date and the work began exactly on time. The crew was excellent - even coming up with a solution to a small concern and completed the job in less time than planned. We are thrilled with the result!

Very happy with Johnny's service and proposal for water issue mitigation. 

Mike was very professional and a pleasure to work with. 

Very happy with Johnny. He was great and knowledgable. 

5 stars to Kyle Bulkley!

Steve was amazing! Excellent job, friendly, knowledgeable, and great! A breath of fresh air!

Steve Cogswell provided excellent and friendly service!

The men did their work in a very professional manner.

I am writing this letter to tell you how lucky you are to have Rick Raucci and Angel working for you. I just had my basement completed last week and want to say these two guys are special people. I have had a couple projects done in my home, a new bathroom, new kitchen, and new skylights and your two employees by far were the BEST to work with. They both went over and beyond to make sure I was comfortable and that everything was done right. Rick did my daughter's house five years ago and she told me to call him and boy am I happy I did. Angel and his boys were great the three days they were here. I have already called their boss Jen to tell her how special they are but I thought you should know also. I have a very big mouth and have already told five friends to call Rick. You should be very proud of both these guys. Enjoy the holidays and now I can sell my house with no worries. Very happy Ann R.

Bill and Stephen, First of all I want to thank you both for all of the time you spent with me by phone on January 13th talking through my pump configuration while I was sending pictures on a real-time basis.  It was great to see how you guys work with the customer to make sure we get things right.  That was definitely when I decided to work with CT Basement Systems and stop considering other options. 

My service person was the best! He was informative, polite, and cleaned up before he left. 

Please accept this correspondence as my heart-felt thanks for an exceptional job and as a reference which I'd be pleased for you to share as you wish. I have been in the property management business for 25+ years and have come across my share of drainage issues. The Board and I were impressed with your time and presentation concerning a specific basement issue we've been attempting to remediate for several months - though unsuccessfully until you offered what turned out to be the perfect solution. I also greatly appreciate how accessible you were during the whole project.

I wanted to compliment your Service Technician, Scott.  He did a terrific job.  He was thorough and neat, very considerate and went above and beyond the call of duty.

I wanted to compliment your Service Technician, Scott. He did a terrific job. He was thorough and neat, very considerate and went above and beyond the call of duty.

I am very pleased with Jeff's service! I was extremely happy with my new pump and battery.