Testimonials for Connecticut Basement Systems

Catrell was extremely professional and prompt! Exactly what I needed for the job.

Dan Oestreich was the best service guy we've had! He was awesome!

The service... everything was terrific! Dallas was excellent! 

Very happy with Bruce and his patience and thoroughness. 

It was the day of closing on a little house in Fairfield, CT. That was the day it decided to rain truckloads of water which immediately found its way into the basement of this house - 4" worth. Well, the Buyers did their final walk through and came out very discouraged. I, as the listing agent was called and informed of the wet basement. I spoke with the Sellers' attorney and we decided to contact Connecticut Basement Systems and spoke with an operator who was very understanding and told me that the company had already scheduled 100 appointments that day. Becoming discouraged, I asked if there was someone I could speak to just to give me some guidance. She took my phone number and said she will have a tech call me back. Low and behold, he did call me. He understood the importance of losing a closing for the Sellers and Buyers. He scheduled an appointment to meet me at the property the very next day to ascertain what needed to be done to "fix" the problem. He did it right on the spot, called the office and scheduled the installation for the very next day. That is why I always call Connecticut Basement Systems first. They understand the frustration there is with a wet basement. Thanks for a great job completed in one day!

The basement was left very clean, almost like they had never been there!

I want to sincerely compliment Steve's punctuality and his attention to detail!

We were so happy with George's level of care!

Very happy with Dallas. He was very nice and thorough. Liked his pre-check-in, during check-in, and post check-in.

Your salesman was informative and so courteous. The installation crew was very nice and the office staff was pleasant but the reputation and integrity of your company is why I chose you.

I can't tell you too many times - how much I loved the crew! They were very nice and hustled.

Daniel was here today to service on my downstairs dehumidifier. He did an excellent job and explained it well. 

Dennis was professional and personable. He explained what he was doing and provided a review of what might be needed in the future.

Hi Larry, I just wanted to send you a quick thank you for the great work and customer service your company has done for us. Right from Rick Raucci in sales, to Marcio Bahiense and his crew, to the help and insight from Ferdinand Gojani, and to Paul Zambrano and Traci Tripp in customer service. I cannot say enough about these wonderful people.  Thanks, Tim Byrne P.S. I hope you had a great time in Baja and came home in one piece

Very pleased! The crew was professional and knowledgeable.