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Job review from in Belleville, ON K8N 4X8 on 04/13/20

Overall Rating:

5  out of 5
Our Overall Service

Tim the owner and his staff are excellent and took the time from start to finish to make this repair a very comfortable project. We know we choose the right company.We always try to use locally owned and operated and they were exceptional start to finish.

Call Representative

Carol was the simply the nicest gal on the phone, felt like we knew each other. It was nice speaking to someone that was informative and friendly.

Sales Process

Tim came to assess the situation. I was out of my comfort zone so he took the time to draw it out, explain and with that understanding and time he spent we made our decision to make the choice to use MacInroy. It was the right choice, we are very happy to have a dry basement again.

Our Installation Crew

These guys work!! and work so hard. They were friendly, professional and wasted no time. I suspect these lads sleep well at night with all the exertion. This isn't easy work for sure. I commend their work ethics.

The Cleanup Process

The crew were on time, set up quickly and wasted no time laying out drop sheets and tried their best to keep the work area enclosed. I couldn't believe how efficient all their efforts were from start to finish. The finished cement work was excellent. After one month you would of never known we had them here. Impressive

What made you choose our company:

We had three different companies come in, they all had a very similar idea of how to complete the wet basement problem. Tim came and it was his HONESTY that made using McInroy the right choice. He not only refused to sell us what we didn't need but the time he took to ensure me was so appreciated. When the owner himself takes the time to ensure his customer is comfortable and happy with the start to finish process that's what made us so happy. thank you again, it's so nice to have a basement I don't have to worry about any more, because it's DRY. I recommend this company without a moment of hesitation.

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