Testimonials for John's Waterproofing

He did good work, very thorough inspection, and knowledgeable. 

I was very impressed with the thoroughness that Bob Beachboard showed. For example, he was the only person who came to my house who used a moisture meter on the walls. Like the others, he thought I didn't have an immediate problem, but that I should keep an eye on things so that they don't get worse.

Really appreciate you guys coming out. The team was incredible from start to finish!

My husband had been dealing with some health issues over the past year and we couldn't figure out what was going on. We went to numerous doctors to find a solution but nothing seemed to help. Within the past few months, I started noticing some health issues similar to his and thought it had to be something from our house. That's when we started noticing a strange smell coming from the closet in our bedroom, which is where the entrance to the crawl space is. We researched waterproofing and found that there can be moisture or mold growing which can lead to big health issues. That's when we discovered there was water puddling in our crawl space. We want to be able to enjoy our retirement and for the sake of my husband and mine own health we decided that a crawl space encapsulation would be the thing needed to enjoy that.  

Very informative and prompt ; went ahead with additional services of drainage around the home and installation of a sump pump in the crawl space.

After providing an evaluation, they created drainage around the perimeter of the foundation of the home and installed a sump pump. There have been no complaints and our tenants are happy. We were very happy with the punctuality and professionalism of the representatives

Good morning.  All of your employees who worked in crews at different times were very friendly and professional.  They knew their task and worked efficiently to complete each step and after completed explained what they had done in terminology I could understand.  There was some difficulty installing the Turtl under the house because of lack of space in the foundation.  Your salesman, was here the 1st morning  the project was started for a few minutes and said the Turtl couldn’t be used and we would have to settle for a Crawl Space Access Door. This was really disappointing.  I really wanted that easy access under the house.  I discussed this with Ramon ( Supervisor) who studied the issue and found a way to resolve and complete the installation of the Turtl.  When they started work they found that 1 of the heat vent tubes had fallen down, was wet and destroyed.  It would have taken a heating company 3 – 5 days to get here so I purchased materials and his team installed after their work day to keep the project on schedule.  He also asked why we weren’t installing Terra Block on the ground and explained the importance of using this material.  He negotiated a fair price and installed the next day.  Your office staff was great answering questions and coordinating subcontractor work.  I was very impressed with your staff for going the extra mile completing our project.  In just a few weeks our house is warmer, dryer and smells fresher  than it has.  Overall we are very impressed with John’s Waterproofing Co. and will recommend your service to anyone. 

Just moved to Camas and had a contractor that was in our crawl space and said we had water. Marcus Williams from John's Waterproofing Company was here this morning to investigate. He said the area was dry and measured the humidity levels and inspected for mold. He did not recommend doing anything as the area was clean and dry. I'm writing this referral because it's always nice to find a company that is honest and capable. If we have any waterproofing issues in the future, I will be using John's Waterproofing Company without a doubt.

Bob did an amazing job of explaining our options, providing confident solutions and breaking down the costs. We will be scheduling the work soon. Compliments to Bob B on his knowledge and service. He was exactly what we needed.

After reading reviews on Angie's List, seeing your ads, and reading your website, I knew you were the one to call to deal with my moisture issues. I would definitely refer you to my friends and family

Sealed crawlspace with a CleanSpace Encapsulation system after cleaning out the old vapor retarder and sealing all crawlspace vents. Installed sump pump and dehumidifier in crawl space and insulated the interior of the crawlspace walls with sprayed polyurethane foam.

These were the best contractors we have ever had. I couldn't have been happier with them. 

Wonderful company! Very knowledgeable. The work was done very well. I have used them a few times and always refer them to friends and family. 

John's was very helpful in explaining the systems that Johns Waterproofing would use to address our leaky basement issues. He also identified whether and when additional contractors might be needed to address other issues, e.g. Wood repair, electrical outlet installment.

Letter from our customer Dear John Lombardi and Robin Eckloff: Please consider this letter as an unsolicited testament and rousing endoresement of the service we received from your Service Technician, Caleb Osborn. As you're probably both well aware, we have had water/drainage problems with our home since we moved in almost 8 years ago. Over the years, we have had numerous companies, including yours, address the problems to try and alleviate our continual wet environment. You installed the CleanSpace Crawl Space Encapsulation System in February 2013. Although this has helped a good deal, we still seemed to have sump pump/drainage problems whenever it rained. The SaniDry dehumidifier system stopped working altogether. The sump pump, on the other hand, ran continually, non-stop, for hours on end even after the rain had stopped. Caleb was tenacious, persistant and determind to find the problems and mitigate our anguish and angst. We found Caleb to be honest, sincere , hard-working but most of all, professional and astute. he diagnosed the problems and quickly determined a correct course of action. he went over the issues with us and quickly set on a plan to rectify the problems. His perseverance and resolve were as if this was his own home. We really appreciated his commitment to excellence and his superior customer service. This is so lacking in many businesses and employees today.  We are both retired from a couple of high level management positions and are well aware of how important it is to have competent and highly capable people not only with the technical skills but also the people skills to match. They are the "face" and best marketing tools of your company. With Caleb Osborn, you have a gem and a definite asset to your organization.  Sincerely,  Jeffrey and Sharon