The service appeared to be thorough and had clear notes indicating the service that was done
I don't recall whom I spoke with on the phone but my email correspondence with Erin Connolly was very helpful and got me the clarification that I needed.
Nick DeCosta was great to deal with. He was very thorough, explained things well and wasn't pushy.
The sump pump/French drain is one of the best home investments I have made. I used to get 3-4...