Before & After Photos

A homeowner in Johnson City, TN, got in touch with us seeking assistance with waterproofing their basement due to frequent water infiltration, especially after heavy rainfall. They were utilizing the basement as an additional room and were concerned about protecting the walls and floor from mold. Following an initial assessment, we recommended the installation of a system to collect and redirect water outside of the basement.

To address this issue, we initiated the installation of a Vapor barrier on all walls. The water and moisture collected this way will flow toward the WaterGuard drainage system, which efficiently collects and diverts the water to our sump pump, effectively managing water infiltration. With these solutions in place, the homeowner's basement is now safeguarded against water-related issues and the potential growth of mold.

This Johnson City, TN, homeowner was facing multiple serious structural and moisture issues. The basement walls were bowing inward from outside soil pressure, one corner of the home's foundation had deteriorated to the point that a section at the bottom was missing, the corner of the home had begun to settle, and excess moisture and humidity were creating an unhealthy basement environment. Without professional repairs, these problems would have continued to worsen, threatening both the home's structural integrity and the condition of the basement.

Our team designed a comprehensive repair solution to address every issue at its source. We installed the WaterGuard® Drainage System to collect groundwater before it could enter the basement and paired it with the CleanSpace® Wall System to create a cleaner, brighter space while helping direct wall seepage into the drainage system. To permanently stabilize the foundation, we installed helical piers beneath the settling corner of the home, successfully lifting and supporting that section of the structure. Finally, we installed wall anchors to permanently stabilize the bowing foundation walls and help prevent additional inward movement. Together, these proven systems restored structural stability, controlled moisture, and gave the homeowner lasting peace of mind.

Master Services replaced an old, tattered encapsulation system with our durable, bright CleanSpace liner. Our liner protects against mildew, mold, and humidity. 

A customer in Johnson City, TN had lived in his home since 1996. He became extremely concerned when mold in the crawlspace began to impact his daughter's health! Our team inspected the area and recommended several systems, including our CleanSpace moisture barrier and SaniDry Sedona dehumidifier. With these two in place, his daughter should be feeling much better!

Master Services was asked to assess an old support jack installed in a house located in Johnson City, TN. Over time, this method became inadequate in supporting the upper level, which led to structural issues like cracks on the walls and an unstable floor. However, our crew was able to effectively address the issue using our efficient SmartJacks system.

Our solution offers long-lasting support by preventing future settling and even restoring the floor to its original position, ensuring a durable fix. The customer was delighted with the successful outcome!