Testimonials for Badger Basement Systems

The installation crew was great! Very pleased so far.  Installation went much smoother than I was anticipating and faster. Badger Basement Systems adjusted project that were very customer friendly and was very appreciated.

The representative took the time to listen to our concerns and then proceeded to explain this recommendation very clearly! we were very impressed by your company and the ease of working with you.  Everything was done on time and explained very well!

Bill P, the service rep who assisted me with purchasing a new dehumidifier, was knowledgeable, professional, informative and credible.  He installed the new unit with no disruption or clean up on my part.  Excellent service!

We first heard of Badger Basement Systems from their TV commercials. We've always had some water problems in our basement and finally decided it was time to have someone look at it. Our specialist, Brian, was courteous and convinced us to have the work done. His knowledge and the warranty, sealed the deal. We have not had a drop of water in our basement since the work was completed. Your work has also helped make our home more affordable to buy.

The job was done as a whole. Extremely well and clean.  After this past weekend of 5" of rain, I don't have a drop of water down in the basement so all is good.

Joel was very professional.  Jake and his crew were wonderful!  Every day Jake would tell what they did that day and what they were going to do the next.  They finished the project 2 days early!

Very professional and helpful.  Not out to over scope the job.  I would recommend Badger Basement Systems to anyone needing this type of work.

Willy was awesome! He made me feel comfortable that he was selling us what we needed instead of trying to sell as much as possible. He even returned my call when he was at home with the flu!

Your representative and his presentation was excellent. We selected Badger due to the price, time frame and straight up honest answers. The crew did a great job!

Joel came to my home, he was very polite and knowledgeable - I felt I could trust him. I decided to have Badger Basement Systems complete the work because they are very professional and offered fair pricing. The crew, Aaron and Paul, were very nice and explained what they were doing. I appreciated the explanation after the job was completed and instructions on what I should do for a follow up.

The service techs are phenomenal and so friendly.  They and your company give me the confindence that I will never have to worry about a wet basement again!

The office was friendly and helpful, and the tech was knowledgeable and understood my concerns.    

The office staff is very professional, and Bill was friendly and thorough.  I would definitely recommend your services.                           

This afternoon my wife and I met with Joel K and Jim. We asked your company to look at a water problem we have been having. When they arrived (10 minutes before the appointment time) they were very cordial and professional during the time they gathered some background information. They went around the basement looking at the problem areas, moving around several items (stored patio furniture) to get a better view. They measured the basement looking for out of level conditions and overall, looked very closely for the cause of our problem. But they didn't stop there. We then went outside and they surveyed the grade, the fill around the building, the condition of the windows, the brick half wall, the siding, everything. Then they asked for a shovel and dug down next to the outside wall to see what the junction of the foundation and the brick looked like. There's more. Jim then drew several pictures depicting what the construction looked like so that he could explain what the problem might be. In the end, we all agreed that the problem is probably above the foundation. Possibly water leaking in around openings in the siding combined with the lack of weep holes in the brick and the grade being above the foundation/brick junction. You would think they had done enough to at that point, but again, there's more. They went on to recommend other individuals that we could call to check out the problem AND they said that they would do some research and give us a call. After about 30 minutes they called back and gave us more information that they got after calling back to your office. In all they spent over 1.5 hours with us. Unfortunately, we will not be able to do business since our problem is not related to the work that you do. But, be assured that I will be relating this story to anyone who is willing to listen. These two men were the ultimate professionals. They were genuinely concerned about our problem, their customer service skills are superior and tried their best to find a solution for us. You should be proud of the way they represented your company. If they are indicative of the rest of your employees, then you have built an excellent company. Thank you for your company's concern.

Jim was responsive, helpful, courteous and quick.  He and his partner were excellent!