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Job review from Nancy in Madison, CT 06443 on 10/29/25
Our Overall Service
Call Representative
Our Service Person
Ryan Waugh exceeded my expectations in checking out my sump pump. He is by far the BEST tech who has responded to my call for assistance on any system in my home. I have so much praise for Ryan. His knowledge, professionalism, caring attitude, at a time when I had other issues in my home to deal with certainly renewed my commitment to using Basement Systems for all my future needs. Thank you, Ryan, for a job well done and being an excellent representative for your company.
Our Service Person's Diagnosis
Excellent
Our Service Work
Excellent
The Cleanup Process
Excellent
Very satisfied