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Job review from Patricia in NEW BRITAIN, CT 06052 on 01/20/26

Overall Rating:

5 out of 5

Our Overall Service

Call Representative

Our Service Person

Top Notch! Great customer service! Technician was personable and easy to relate to. Someone that is the face of the company. Would work with him again!

Our Service Person's Diagnosis

Our Service Work

This goes along with person's diagnosis - I knew exactly what service was going to be performed up front. He tested and cleaned the system and backup battery

The Cleanup Process

The area where my system is located was left the way it was before the service. Clean

What type of work did you have done:

Annual Maintenance - Sump Pump

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Basement Systems Inc., based in Seymour, Connecticut, is a network of basement waterproofing and crawl space repair contractors spanning across the United States and Canada. Since 1987, their innovative products and systems have helped homeowners transform their wet, leaky basements and nasty crawl spaces into dry, healthy living spaces.

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