Testimonials for Connecticut Basement Systems

saw that company operates very professional, and knowing you will be there for future service. Very pleased from start to finish on project basement looks great & much cleaner than before happy that project only took one day to install.

Your products and pricing are the two reasons we chose you. Your staff is amazing - this whole process was so much easier because of you.

Good job done by all - from presentation to installation.

We were very pleased with the job you did. Your installation crew was very pleasant and efficient. Your salesman didn't make it seem like we were being sold stuff but more giving information and recommendations on how to resolve the problem. I love our "new" crawlspace, Thank You!

These folks are friendly to work with, timely, do an excellent job and their clean up after the work is done is great . Now I have a very dry crawl space in a very wet land area which should greatly extend the life of my cottage.

We had a pipe leak in the basement, and a couple of people recommended Basement Systems. We got French drains and a sump pump put in. The basement is dry now, which is great. The representatives were very nice and courteous, and we had no problems with them. I also like how they follow up and remind me about their service so I can be there early, because I'd forget otherwise.

I'm extremely happy with Alberto's professionalism, knowledge, and results!

We have been clients with CT basement/ Dr. Energy Saver for a few years at our home in Weston. I called in twice on Monday in a bit of a panic-there was an awful smell in the basement that was getting progressively worse  over the past few days and we didn’t hear the pumps running. The second time I called, I we hadn’t heard pumps running at all that day and combined with the smell-we were naturally growing more concerned about water! I spoke to Ben who did an awesome job of trying to help and promised to try and fit me in ASAP and that he would call me in the am which he did! Was so appreciative of him and his follow through.   Brandon was our technician and he was absolutely fantastic. He was very professional, knowledgeable and explained what he believed was the problem and promptly fixed it! He was so efficient and pleasant!   Just wanted to pass along some praise for two fantastic employees, Ben and Brandon, who helped calm our worst homeowner fears and saved the day!

Ferdinand was very knowledgeable and answered all of my questions to my full satisfaction. He took as much time as was necessary to explain to me in detail how he would approach the problem. I chose you guys because of your companies reputation, and my contractor recommended you guys and I am so grateful for it. 

We called Connecticut Basement, got a quote, and got work done because it was a lot less expensive as I thought it would be. They put in a track system along the back of the foundation between two sump pumps. It was something that we had to do because we've been in the house since '86, and it would not be a good selling point. We had to take care and fix the problem to get to enjoy it before we sell it. Somebody came out and did all the layout. We thought we had an issue after and it just turned out that the concrete had not cured all the way. They did the work on Thursday, and then Saturday we had a torrential rain, so we had a little moisture. But we've had heavy rain since and everything is fantastic. I would recommend them.

We needed Basement Systems' service because we have water damage in the lower level of the basement. We initially got the water tracking system around the perimeter of the family room and also the sump pump, and about a year after that, they did the walls and the floors to their walls. It has all been very favorable. They always clean up after themselves. We haven’t had any water since they replaced the sump pump and they put in the tracking system. The quality of the work was excellent and the amount of time the job was done was better than any contractor we've ever had.

We have a wet basement and purchased waterproofing and a foundation repair from Basement Systems. They were considerably better quality, and had a more thorough treatment. The other company that gave us their estimate didn't address everything and didn't understand the problem. The service was done in two stages. The installation crew was very courteous and explained things to us. Glen whom we worked with to get the estimate and evaluation was helpful. He customized what we needed and prioritized some of things to do. Our basement is a lot drier now and we can tell almost immediately that the floor wasn't as bouncy, just by the way the doors shut. The work took effect fast.

Mike was excellent! He answered all of our questions and was extremely helpful. His friendly attitude and his knowledge of the job was superb to say the least! I had no doubt having Connecticut Basement Systems do the job at my home as I have witnessed 'first hand' the tremendous job they have done for the company I work for. As Director of Operations and Officer of our company I would not hesitate to have Connecticut Basement System do their job at my home.

Mr. Larry Janesky, We would like to extend our appreciation for the professionalism and integrity of CT Basement Systems honoring your warranty and work. A few years ago, Christ the Redeemer Church in Milford had CT Basement Systems install a waterproofing system in the Rectory of our church. Over the past, the basement has remained dry and the system appeared to function well. This spring, we have had severe rains and the original system was unable to handle the volume of water and the basement had sever flooding again. After an initial consultation and evaluation, we had a second meeting with your technician who revaluated the original design and upon seeing the flooding condition increased the drainage and pumping capacity of the system under the warranty. Considerable work and expansion of the system was required and was performed under warranty by your company. After the modifications, we inspected the basement repairs and are very happy with the quality of work performed in a professional manner. Hopefully, this has fully controlled the problem, only time will tell.  In today's business world and climate, it is good to see a company that stands behinds its work and honors its warranty. We just wanted to thank you and extend our appreciation for a job well done. Yours truly, Christ the Redeemer Parish Council 

Dear Mr. Janesky, We recently had perimeter waterproofing, floors, walls, and ceiling done to out basement. The finished product looks amazing. While all the workers were efficient and friendly, there was one employee, Ailton Dos Santos, who made it all possible. We are both senior citizens and couldn’t have prepared the rooms for the work ourselves. Without Ailton’s help, we couldn’t have done the project. He went way beyond his regular duties to help us. He is a great representative of your company. We would highly recommend Basement Systems to our friends and family because of him. Sincerely, Nancy & Bob Garofalo