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Job review from in Brownsburg, IN 46112 on 04/22/26

Overall Rating:

5  out of 5
Our Overall Service
I am the property manager for Sugar Bush Condos. We have had several homes repaired by Basement Systems. The work has always been amazing.
Call Representative
The call representative was amazing. She listened to me and knew that Devon Rogers had estimated several properties in our community. She recommended Devon to inspect and bid the jobs. Very professional insite on her part.
Sales Process
Devon was amazing. It was obvious that he knew the builder and the issues with the structures. He did a great job of explaining the issues with both properties and what was needed to repair them. You were the middle bidder on our project. It was Devon's knowledge, honnesty and integrity that made us choose Basement Systems.
Our Installation Crew
Joe Surko and his crew were amamzing. He explained everything and did a great job of keeping me informed of their progress. They were true professionals in every way possible.
The Cleanup Process
Like the rest of the process, the clean up was amazing. With the exception an amazinngly level home, there was no trace that they were ever on my properties.

What type of work did you have done:

Flooring

What made you choose our company:

Several factors made us consider Basement Systems. Your A+ rating with the BBB and the quality of work done on our other properties. As stated earlier, you were not the low bidder. Devon did an amazing job explaining the jobs and the repair process that we felt comfortable using Basement Systems. Because of the professionalism and quality of work by Devon and Joe, we are having Basement Systems bid three more repairs for us. As a trainer for Lowe's, I can confidently say that Joe and Devon are true assets to your company. They are true professionals and do an amazing job
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