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Job review from Sue & Robert in Traverse City, MI 49684 on 11/28/16
We have a beautiful, warm, dry crawl space now!
Very good up until payment issues came up. There was confusion on invoices crews brought. Rather than work out with them, I called the office. Even they didn't have totals correct. I always paid promptly. Had a cc issue that was resolved immediately. Experienced death in the family within 1 week. I was being threatened with collection. Not professional at all. Had I not been a good payee, then yes, that would have been warranted. Very very disappointed that things went to that so quickly. Totally unnecessary and unwarranted.
Roger was very responsive.
Both crews were great.
Professional, accommodating and hard working.
What made you choose our company:
The process and total system. We're confident that our foundation will long outlast us now. Our crawl is a pleasant place to be and has become a second storage area. So warm and dry.
