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Ericka H

HomeSpec Waterproofing and Foundation Repair

Title: Customer Care Manager

I worked for Comcast for 17 years as a sales and Customer Service Supervisor. During this time, I also served as a Retail Store Manager. I managed several teams of representatives, developed supervisors, and trained new hires while meeting and exceeding expectations.

Joining HomeSpec was a significant change for me that I have been excited about and would not change for anything. I love being in customer service, helping people with their concerns, seeing the smiles of gratification, developing those who have a need and want, and contributing to the company's growth and success.

In my spare time, I enjoy bowling, spending time with my husband, traveling, attending comedy shows, listening to live music, and spending time with my family.

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Basement Systems Inc., based in Seymour, Connecticut, is a network of basement waterproofing and crawl space repair contractors spanning across the United States and Canada. Since 1987, their innovative products and systems have helped homeowners transform their wet, leaky basements and nasty crawl spaces into dry, healthy living spaces.

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