Rally Harlock

As a member of HomeSpec’s Call Center team, Rally Harlock is often one of the first people homeowners connect with when they reach out for help. With previous experience working in call centers, Rally understands the importance of listening to each homeowner, understanding what they need, and meeting them wherever they are in the process.

Before joining HomeSpec, Rally worked in filmmaking, bringing a creative background and a love of media to the team. What Rally enjoys most about HomeSpec is the people, especially the relationships built with coworkers and management. Rally also appreciates being part of a company that has made such a meaningful impact over the years. 

For Rally, helping homeowners is especially rewarding when a customer feels the relief of having a major problem solved. The goal is to make sure every homeowner feels heard and supported from their very first interaction with HomeSpec. 

Outside of work, Rally enjoys archiving different forms of media, including films and games, watching reality TV, and spending time with a cat named Fa. Rally also has an impressive collection spanning 11 different video formats.