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Douglas H.

Franks Basement Systems

Title: Appointment Center Representative

Hometown: Kenmore, NY

Simply put, Douglas is a customer service rockstar. With 7 years in the retail industry and 9 years in the Healthcare industry, Douglas is all-too-familiar with making customers happy and helping them with compassion. He loves making a positive impact on everyone he meets, both in and outside of the office, and is the newest member of the Frank's Basements family!

In April of 2024, Frank’s Basement Systems saw what an asset Douglas would be to the company and brought him on board. In his free time, Douglas loves hanging out with his "fur babies" Rex and Axel, watching wrestling, playing video games, and spending quality time with his husband, Tyler.

Frank's Basement Systems is part of a group of more than 350 of the best contractors in the world with exclusive access to patented products and comprehensive training.

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Basement Systems Inc., based in Seymour, Connecticut, is a network of basement waterproofing and crawl space repair contractors spanning across the United States and Canada. Since 1987, their innovative products and systems have helped homeowners transform their wet, leaky basements and nasty crawl spaces into dry, healthy living spaces.

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