Matt

The Basement Doctor of Cincinnati

Title: Operations Manager

Matt began his career in general contracting and remodeling before joining The Basement Doctor. He started as a general laborer and has been promoted through multiple roles, including Co-Foreman, Foreman, Service Tech, Lead Service Tech, Service Manager, Acting Production Manager, and now Operations Manager. With over a decade of hands-on experience and certification as a Waterproofing Professional, Matt also earned a certificate from Management U in 2022.

As Operations Manager at our Cincinnati location, Matt oversees day-to-day operations, working closely with service and production managers while continuing to expand his knowledge through training with our Vice President.

Outside of work, Matt enjoys off-roading, spending time with family and friends, and being outdoors. Reflecting on his career, he says, "I have learned so much and still learn something new every day; it never gets boring! I started here to learn a unique trade and have stayed because of the team we’ve built. The staff feels like family. I’ve been promoted seven times, and Bobby Miles sees the potential in all employees and works to help them succeed. This company changes lives for the better, and I take pride in making our customers happier and healthier."

Customer Reviews About Me

By Scafe R.

Walton, KY

we appreciate everything Matt Bittner did to help us.
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Customer Review

By Scafe R.

Walton, KY

we appreciate everything Matt Bittner did to help us.
By Chris F.

Greenville, OH

Thank you for your professional approach.
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Customer Review

By Chris F.

Greenville, OH

Thank you for your professional approach.
By Michael C.

Cincinnati, OH

good job start to finish
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Customer Review

By Michael C.

Cincinnati, OH

good job start to finish
By Thomas L.

Cincinnati, OH

Basement Doctor is a professional service company that puts...
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Customer Review

By Thomas L.

Cincinnati, OH

Basement Doctor is a professional service company that puts the customer first. After the heaviest rainstorm in over a decade, hydrostatic pressure forced water into our finished basement through minor foundation cracks. Although the Basement Doctor was being "flooded" with phone calls from similar homeowners, we waited less than 24 hours before an estimator (Steve) arrived and located both foundation cracks. He gave us an acceptable repair estimate before leaving. Due to other landscaping needs, excavation work was performed by another contractor. Once completed, the Basement Doctor crew arrived on the scheduled date/time and sealed the cracks, foundation wall, and footers. After that work was completed, one additional water issue was identified as a result of a utility contractor drilling through our foundation to install a new gas line but failed to properly seal around the hole. We contacted the utility company to create a repair order, but no one ever followed up with us. After two weeks, we called again to learn 1) there was no record of our repair order existed and, 2) there was no interest in resolving the water problem their contractor created. We again turned to the Basement Doctor for help. Steve contacted a service manager (Matt) who immediately called and scheduled a service technician (Nick) to seal both the interior and exterior hole around the gas line. After a few months, we have had no additional water leaks through our foundation. We chose the Basement Doctor to solve our water problems and highly recommend them to solve yours. Unfortunately, we can't choose a different utility company that accepts responsibility for their work, or their contractors.
By Patti E.

Middletown, OH

Very nice
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Customer Review

By Patti E.

Middletown, OH

Very nice

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Matt

The Basement Doctor of Cincinnati

Customer Reviews About Me

Customer Review

Customer Review

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Customer Review

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