Testimonials for Clarke Basement Systems

Every time I contacted Clarke Basement, they were on time and returned any calls promptly, and if i had any questions they answered the questions personally. I believe the job was done very professionally and the two installers had no problem with me watching them doing the work and answered any question I had. I'd recommend Clark Basement Systems to almost anyone!

Elizabeth from Toronto called on Clarke Basement Systems for help with her wet basement. From the initial proposal and assessment and throughout the entire process, our specialists explained all the repairs and provided literature to explain all the work that needed to be done. They got the job done quickly and efficiently so that the family could enjoy their dry space in no time!

We had a small leak in our basement window and when we opened up the dry wall to find out the source of the leak we found that there was a bunch of mold behind the drywall and as we took off more and more drywall we found more and more mold.  And we have small children so obviously this was a big concern for us. So we ended up taking off all the drywall in our basement and in the process we found that the basement had leaks all over our basement. Originally, we thought we would have to do some sort of outside drainage system. But we were refrred to Clarke and Clarke was able to offer a system from the inside of our basement that would essentially tell the water that we're not going to try to keep you out -  if you have to come in, then come in but were going to channel that water where we can bring it to a sump pump and pump it out of our house and keep out basement 100% dry.  We had a great experience with Clarke Basement Systems. They were extremeley knowledgeable. They were really professional.  I love their confidence.  I'd ask them questions like ' if we ever have water down the road..' and their answer would be: 'You're not going to have water down the road'.  And I just loved that there was any sense of doubt. They knew their system worked. They were very professional. They explained everything very very clearly and they started the job exactly when they said they would start, they finished when they said they would finish it. They cleaned up every day. They were friendly. They were kind to my kids and they were really a pleasure to work with.  I would absolutely recommend Clarke to my friends. It's amazing because I told my friends when we first came to this house there was kind of an off smell to the basement.  We just sort of thought this is how basements are - they're damp, they have funny smells, they're not like the rest of the house. Now that they've been down there and they've done their work, our basement is dry as a bone.  It smells like a regular room in our house and we feel completely confident that we're not going to have any water and we can go back to living our lives and enjoying the space again.

Debbie, a customer from Toronto, offers her feedback about the great experience she had with Clarke Basement Systems.  She was impressed with how quickly they could do the work (the installers came the following week), and how clean the installers left the area.  There was no mess, and they left a very clean installation of drywall. She had a TripleSump installed with a triple battery back up to solve her water problems.  She says the instructions were easy to understand and everything was explained to her in detail. Another satisfied customer from Clarke Basement Systems!

After being satisfied with previous waterproofing services performed by Clarke Basement Systems, Jim from Markham, Ontario decided to call us when he discovered a wet carpet in his basement. Rather than just fixing the problem, our specialists were able to inspect the home’s water issues and suggest solutions, including perimeter drainage and proper use of a window well. Jim is now educated on how to prevent future water problems and is able to enjoy a dry basement!