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Job review from Benjamin in Greenville, SC 29607 on 04/28/20
Our Overall Service
I think your process for collecting deposits should be more modern and let someone pay online vs mailing a paper check. Also if a day-of price increase occurs, then the customer should not have to pay for the entire amount difference. Having to buy a second sump pump was not a fun thing to learn about during this pandemic.
Call Representative
Sales Process
I thought the in-person appointment went well, and that they were knowledgeable of the install, but they made a mistake in quoting out the things needed that led to a day-of surprise of $800 extra.
Our Installation Crew
They were professional, on time, showed me the progress during the work, showed me how to work things out, and cleaned up well before they left.
The Cleanup Process
What type of work did you have done:
Basement Waterproofing
