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Job review from Jo in Alcoa, TN 37701 on 11/09/21
Our Overall Service
Humidity in my basement area has dropped from 70% to about 50 + since the work in the crawlspace.
Call Representative
Always courteous and helpful.
Sales Process
Although it was impossible to do an encapsulation, I was pleased with the final result and the price adjustment.
Our Installation Crew
I found the crew to be very mannerly and diligent about the work they were doing. Also the explanation of same.
The Cleanup Process
There was some dirt on the floor outside the crawlspace, but nothing I could not eliminate.
What made you choose our company:
Master Service's representative was quick to contact me and set up an appointment. Back and forth calls with no connection from the competitor until the work was complete.
