Job review from Margaret in Lenoir City, TN 37771 on 02/18/14

What made you choose our company:

I had seen advertisement on TV. Really, I wanted the best remediation and long term "fix" for the crawl space in my house although I did not have a huge mold problem. The sales person was very through and I appreciate the effort he put into the evaluation/investigation of my crawl space and water situation. My only comment would be that the end product was not exactly like what I thought that it would have been - the white PVC pipe exited my house 18 inches above ground and the dehumidifier was not the same brand as I was expecting. But I can always plant a bush in front of the exterior pipe! I would like to have the operation manual for the dehumidifier as it has been running continuously since the install - is this normal? Also, can the drain from the dehumidifier be run closer to the sump pump instead as it is farther away from it?