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Testimonials for Lowcountry Foundation and Crawl Space Repair

A few months after building an addition to his Macon, GA home, Stephen D. began to notice all the typical signs of foundation settlement in that new extension of the building. There were cracks on the foundation, cracks around windows and doors, and the french doors which would lead to the deck would no longer open. Stephen remembers that one point, if he dropped a marble in the middle of the room, it would quickly roll to a corner of the room that had sunk up to 1/5 inches.He called Lowcountry Basement Systems for help. In this video he explains how the company helped diagnose and fix the problem, and talks about his experience as a customer. "We got the correct group to work on it from the very beggining", says Stephen. "It was a practical solution for the problem that we had."
Stephen D. of Macon, GA
Thursday, March 23rd
Dr. Burt Prater, a Bluffton resident hailing from the north Georgia mountains, faced unexpected crawl space issues upon moving to a low-groundwater area. Water damage caused sinking floors and weakened joists, risking the subfloor's integrity. Lowcountry Foundation and Crawl Space Repair intervened after initial repairs, encapsulating the crawl space and installing dehumidifiers and pumps. Dr. Prater praised their meticulous work, regular maintenance, and exceptional service, endorsing Lowcountry's expertise for similar challenges.
Dr. Burt P. of Bluffton, SC
Tuesday, August 8th
What was the top reason you hired us instead of another company? Highly recommended. Good job. We definitely noticed a big difference in air quality.
Francis G. of Richmond Hill, GA
Wednesday, June 14th
I just want drop you a note of thanks and tell you a little story. A couple of weeks ago, I heard what sounded like running water in the bathrooms. I checked all outside faucets and they were turned off. This continued for several days, with the noise getting louder. I decided to check the outside faucets again, and I heard the pump go off under the house. I opened the door to see about 3" of water and a spraying pipe under the house. I called a plumber and told him I had a busted pipe under the house. He came and started putting on muddy boots and coveralls. I told him he would have to take those boots off and he said “No way, that has to be a muddy mess under there”. He took the door off and he couldn't believe it. He said it was plumber's dream. So you not only took care of our mold, mildew, termite and water problem, you created a plumbers dream. By the way, after he fixed the leak, all the water was gone in less than a half of day and he did take those muddy boots off.
James P. of Richmond Hill, GA
Wednesday, June 14th
You were recommended, I called and liked what you said - needed help badly!  Very much pleased! You were worth every cent you charged - can't tell you enough how much I appreciate what you did for me [repaired leaning chimney]! Thank you! Thank you!
Frances B. of Brunswick, GA
Wednesday, June 14th
Brian has been great in helping me solve problems on my clients homes.I trust his solutions an its nice knowing the work performed is outstanding
Walter of Hilton Head , SC
Friday, March 7th
Aaron Martin and John Ryan were absolutely wonderful. They were prompt, answered our questions and were aware of the surroundings, keeping the area tidy. Above all, they were the most polite & well-mannered young men we have dealt with in years. They represented your company as if it were their own. You should be proud of them and the service they rendered.
Thomas S. of Orangeburg, SC
Friday, April 22nd
Hard working and professional, A well run and professional company.
Don M. of Macon, GA
Wednesday, November 4th
Excellent communication on what was going on and what to expect during the installation process. Only company considered, educated on the technology and explained the bid components.
John M. of Macon, GA
Monday, May 2nd
We were referred to you by two different people. Both people gave your company excellent referrals. Very hard workers! Need to give them a pay increase!
Glenn T. of Brunson, SC
Sunday, February 14th
Ms. Kathy and Mr. Robert Videon; Thank you so much for the pics we received.  We signed all the needed papers so they can immediately disburse what is left due to your company.  Again, a million thanks to all the Low Country Basement family for an exceptional job.  We want to extend a special thanks to these fine LCB Ambassadors: Mr. Brian Townsel, arrived at our home being courteous, professional and thorough.  He was very informative and went through all the details of what we can expect and what his findings were in his inspection. Mr. Brian availed himself by phone and email for any other inquiries we had. Mr. Brian completely went above and beyond the call of duty.  At no time did we feel pressure to sign on the dotted line. Mr. Alex Bruno-Cortes and Erik Spikes, two exceptional young men that were instrumental in creating a client trust relationship with Low Country Basement Company and us.  Mr. Alex, for one, stood out as a passionate brand advocate.  He is inspired by where the Low Country Basement Company is headed and he was compelled to share that passion with us by delivering great customer service and interaction. This connected your company’s brand story from the inside out – from Mr. Alex, your employee to us, your consumers. The brand experience was authentic and compelling at every touch point, you’ve created in Mr. Alex a brand ambassador within your own ranks that went beyond 9-5!  And it goes without saying that; Mr. Erik Spikes, was professional, personable, and delivered quality performance through workmanship and communication. This represents a company of integrity and honesty.  Mr. Milton Pate and Tyler Kersey were great to work with friendly, efficient and personable.  Mr. Milton communicated everything that was done from beginning to end.  High quality workmanship! Ms. Kathy you are a charm and exceptional in your delivery from start to finish.  You are the first welcoming voice that opened the path to experiencing top notch service.  And the last to seal that client trust relationship.  Hopefully, the CEO can appreciate your exemplary service and dedication to his company. Finally there is a company out there that cares about their work and the finished product. Five stars quality and kudos to your entire company for having such great LCB Ambassadors representing your company.  This may seem awkward but please pass this letter to your CEO for us.  Exceptional work should always be recognized.  I will 200% recommend LCB to my friends, neighbors and family because of this awesome experience! Best Regards, From two gratified consumers;   MA Concepcion  Wm. Concepcion
Maria C. of Byron, GA
Tuesday, April 3rd
Experience was Excellent. Installation crew arrived on time. Was referred to low country and chose them over other company due to inspector.
David W. of Perry, GA
Monday, March 14th
Awesome! Aaron and John did a great job and were very clear in communicating what was going to happen. Aaron asked all of the right questions before work began to ensure that we were on the same page to achieve the desired outcome. One of my best experiences with a service company, ever.
Ashley T. of Charleston, SC
Monday, April 11th
Aaron and his crew worked extremely hard. There customer service and dedication is a true asset to your company.  
Joey S. of Springfield, GA
Tuesday, February 16th
One of the most professional and efficient crews I have ever encountered in 40 years of home ownership. Aaron and John were fantastic. Very professional. I would recommend them highly to anyone; in fact, I've already done so. Rating: A+
Judy J. of Beaufort, SC
Wednesday, April 6th
Total testimonials : 138
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