Testimonials for Crawl Space Solutions of Arkansas

John Cossey of Crawl Space Solutions, basically saved us. For 6 long years, our lake house in Arkansas flooded. We were involved in litigation and ankle deep in water throughout the lower level of our house when it rained. Walls were ruined, furniture was ruined, mold grew everywhere, and the smell was awful. Every estimate we got was well above 40K and they would not guarantee their work. When we heard about this company from a friend (who used them in Michigan), we wasted no time in checking them out and ultimately calling them over. The system was explained to us, a detailed booklet was sent, and a proposed contract was made. We just couldn't believe that it could work, but since the cost was very reasonable, why not try it out. Crawl Space Solutions brought in their crew, excavated, installed their system, sealed it up, cleaned it up, and solved the water problem. We have been through several huge rain storms and for the first time, we are water free. We were able to put in new floors, walls, ceilings etc. Our lake house is now clean, odor free, mold free, and wonderful to be in. Everyday we are thankful that we used them. Since we don't live there, the house can set vacant for a period of time. When we walk, in it smells like a normal home, gone is that musty basement smell. We told John that we were his happiest customers! Our local friends cannot believe the transformation of our lower level. We highly recommend them to anyone in need of solving water problems, whether it be a crawl space, basement, or a walkout like ours. It is an ingenious system and it works! Thank you to whom ever invented this system and thank you to the team of Crawl Space Solutions of Conway, Ark. We would be more than happy to speak to anyone considering this system. One day I was watching a national TV show and this system was used to solve the flooded basement being shown. I couldn't believe my eyes. What better way to spread the word.      

In 2017, I bought a historic home in Hot Springs that needed restoration. The home inspection found that the basement was very damp, so I called around and finally found you guys online. I really loved the before and after photos, as well as the testimonials, I just thought, "these are really satisfied customers"! You guys came out, waterproofed the space, and got it all dried out. Every person I spoke with was super nice and very professional. After it was all dried out, I was able to have some beautiful restoration work completed in the home. It is now my favorite room of the home! You guys did such a great job that I have fallen in love with my 1880s historic home all over again. I think VERY highly of this company! 

I wanted you to know how much my husband and I were impressed with the three young men who did our installation.  They were diligent in their work, courteous, respectful of our property, and honored the time of the appointment.  We are so pleased with the work!  You are fortunate to have these men as employees...I was also impressed wirh your son.  He presented himself well and evidently was a good salesman!  Also, your staff was always courteous and helpful on the phone.

John Cossey assessed the water problem in our basement/crawlspace and explained thoroughly what needed to be done to resolve the issue. He took his time and made sure all of our questions/concerns were addressed. We received detailed quotes via email the next day. The installation crew arrived promptly each morning. We were very impressed that they took the time to cover our pool deck with plastic so they would not track any dirt/mud on it, as they walked back and forth across it while they worked. We obtained quotes from three companies. We felt your company, along with one other, demonstrated the knowledge and expertise to adequately address/resolve our issue. Your company, however, stood out when it came to customer service. From our initial visit, it was evident that you cared about your customers and strived to provide the best solution at a reasonable cost. Owning a business ourselves, it's refreshing to see a company provide such great customer service. Everything from providing us with a quote, communication throughout the process, and the outstanding quality of work. We will highly recommend your company! Thank you!

"They were so kind and helpful, very detailed, they worked hard and were diligent."

After buying this home a couple years ago, we quickly noticed a problem with the basement. So we decided to wait on remodeling until we found an acceptable method of keeping the water out.  Well, little did we know how many different ideas there are out there and how expensive it can be.  A friend told me about Basement Systems and how they had solved her problem with a leaky basement.  So I found Crawl Space Solutions of Arkansas, the dealer in here in Arkansas.  What they discussed with me just made so much more sense than what a lot of other contractors had tried to tell me.  And the cost was thousands less than what we had previously been quoted by other contractors.   Thank you sooooo much for fixing our basement!

I cannot say enough good things about Spencer and his crew. It took two days to complete the work. The crew arrived at the specified time. The men worked tirelessly and gave our home the utmost respect. They were very professional. They answered all of our questions as the work progressed. They were very friendly and courteous. We could not be more pleased with the work they did in our crawlspace. We now have the peace of mind that our mold problems and musty smells are gone - a thing of the past.

"Great Job!"

Your crew did an outstanding job. They were very professional, polite, and did an outstanding job. We love our new crawlspace!

Stephen was very friendly and efficient!

"We were very pleased with the work James and his team did, they did a great job!"

Lynnz has been out here twice and we love her service every time!

Your crew installed some very nice temperature control vent covers. They did a good job, but unfortunately, some of the siding were damaged. I reached out to Chris Smith for some help. He was remarkable. He responded that same day and gave me every assurance that the problem would be resolved. He was true to his word. He communicated his plan to me and put it into effect this week. He replaced all the damaged siding. He did a wonderful job.I must point out that Chris’ work was delayed because of the weather. In closing, let me say that you have a real pro on your staff and in my opinion, a real asset to your company.

"can't say enough about the hard workers, their manners, being professional, and so respectful. They went above and beyond. The type of workers anyone would be lucky to have!"

Loved the guys! "They were so fast and hard working!"