Testimonials for Crawl Space Solutions of Arkansas

After buying this home a couple years ago, we quickly noticed a problem with the basement. So we decided to wait on remodeling until we found an acceptable method of keeping the water out.  Well, little did we know how many different ideas there are out there and how expensive it can be.  A friend told me about Basement Systems and how they had solved her problem with a leaky basement.  So I found Crawl Space Solutions of Arkansas, the dealer in here in Arkansas.  What they discussed with me just made so much more sense than what a lot of other contractors had tried to tell me.  And the cost was thousands less than what we had previously been quoted by other contractors.   Thank you sooooo much for fixing our basement!

I wanted you to know how much my husband and I were impressed with the three young men who did our installation.  They were diligent in their work, courteous, respectful of our property, and honored the time of the appointment.  We are so pleased with the work!  You are fortunate to have these men as employees...I was also impressed wirh your son.  He presented himself well and evidently was a good salesman!  Also, your staff was always courteous and helpful on the phone.

John Cossey of Crawl Space Solutions, basically saved us. For 6 long years, our lake house in Arkansas flooded. We were involved in litigation and ankle deep in water throughout the lower level of our house when it rained. Walls were ruined, furniture was ruined, mold grew everywhere, and the smell was awful. Every estimate we got was well above 40K and they would not guarantee their work. When we heard about this company from a friend (who used them in Michigan), we wasted no time in checking them out and ultimately calling them over. The system was explained to us, a detailed booklet was sent, and a proposed contract was made. We just couldn't believe that it could work, but since the cost was very reasonable, why not try it out. Crawl Space Solutions brought in their crew, excavated, installed their system, sealed it up, cleaned it up, and solved the water problem. We have been through several huge rain storms and for the first time, we are water free. We were able to put in new floors, walls, ceilings etc. Our lake house is now clean, odor free, mold free, and wonderful to be in. Everyday we are thankful that we used them. Since we don't live there, the house can set vacant for a period of time. When we walk, in it smells like a normal home, gone is that musty basement smell. We told John that we were his happiest customers! Our local friends cannot believe the transformation of our lower level. We highly recommend them to anyone in need of solving water problems, whether it be a crawl space, basement, or a walkout like ours. It is an ingenious system and it works! Thank you to whom ever invented this system and thank you to the team of Crawl Space Solutions of Conway, Ark. We would be more than happy to speak to anyone considering this system. One day I was watching a national TV show and this system was used to solve the flooded basement being shown. I couldn't believe my eyes. What better way to spread the word.      

John Cossey assessed the water problem in our basement/crawlspace and explained thoroughly what needed to be done to resolve the issue. He took his time and made sure all of our questions/concerns were addressed. We received detailed quotes via email the next day. The installation crew arrived promptly each morning. We were very impressed that they took the time to cover our pool deck with plastic so they would not track any dirt/mud on it, as they walked back and forth across it while they worked. We obtained quotes from three companies. We felt your company, along with one other, demonstrated the knowledge and expertise to adequately address/resolve our issue. Your company, however, stood out when it came to customer service. From our initial visit, it was evident that you cared about your customers and strived to provide the best solution at a reasonable cost. Owning a business ourselves, it's refreshing to see a company provide such great customer service. Everything from providing us with a quote, communication throughout the process, and the outstanding quality of work. We will highly recommend your company! Thank you!

In 2017, I bought a historic home in Hot Springs that needed restoration. The home inspection found that the basement was very damp, so I called around and finally found you guys online. I really loved the before and after photos, as well as the testimonials, I just thought, "these are really satisfied customers"! You guys came out, waterproofed the space, and got it all dried out. Every person I spoke with was super nice and very professional. After it was all dried out, I was able to have some beautiful restoration work completed in the home. It is now my favorite room of the home! You guys did such a great job that I have fallen in love with my 1880s historic home all over again. I think VERY highly of this company! 

The crew that performed the work on my house impressed me beyond my expectations. They took pride in their work. Cleaned up behind themselves. I would recommend the company to anybody. The crew explained everything in detail and when to expect their arrival. When the sales rep left, I had no reservations about the company and the job they would perform. These guys gave it 100% from the start to the finish! I fed the lunch one day everyone thanked me and shook my hand when their job was complete.

Your kindness is greatly appreciated. We appreciate all the great work you did on our basement project. This was a very special project to us, and we are happy with the final look of it all. Very professional! Thank you for your kindness and hard work! 

"I loved Austin and Stephen! He explained everything and was positive through the entire appointment."

"My termite people said it was the best looking crawl space they have ever seen!"

"We are so grateful that your company is so co-operative in finding answers to our problems and so patient with the continuing process we have been through. Each person who has worked here has been very polite, kind and professional. We will certainly recommend your company to anyone experiencing basement issues."

Chris and Brian didn't mind getting dirty and worked hard every day. The crawlspace looks better than I ever imagined. I told my wife the other day, "I never thought I'd be working under the house dry and semi comfortable." It's no longer the scary, dreadful place I never want to go. 

The crew that did the installation was good and very helpful in explaining what they were going to do and were very courteous during the process. I would recommend this product to anyone who has an issue with moisture.

"I really felt like I understood the project and was thoroughly walked through each step."

"I love how it all turned out!"

We were very pleased with our Service Technician, Blake. He is our favorite! An outstanding young man, did a thorough job, he did great work!