Testimonials for Connecticut Basement Systems

From the first phone call to the completion of the products. The salesman, Tarn was responsive and very patient with me. The service was provided at my mother-in-law's house in Bethel and there were other parties and issues for him to deal with. He handled all providing great service. The crew was fast, clean, efficient and professional. Chris was very attentive to me and my questions. Thank you for an exceptional product and service. The basement waterproofing system installation resulted in our first offer on the property, sale is pending. Thank you!

I was very pleased with Phil's timeliness and care.   

Jorge is wonderful! He was very personable, I want him to come back for all my service appointments!

Clean cut, knowledgable and honest. He will go very fair in life and in your company.

Ailton did such an amazing job. I was so, so happy. He was an exceptional worker and I should have payed him more!

Ron was very helpful. He answered all my questions and I was glad to see him wearing a mask and being safe.

Very impressed with how clean they left the job and professional Alberto was! 5 Stars!

Jared was awesome, thorough, knowledgeable, and went above and beyond. 

Ryan and his helper were great! Terrific! They provided wonderful service! 

Very happy with Luis, requested him for future appointments. 

Jesse is one of a kind and I appreciated the great service! 

I have to tell you both, that if you can clone all your people to be like Danny Oestreich who came out yesterday, you would love it. He came out to clean up the rim joint insulation so things could get painted. He got there and saw what a poor job the other guys did (grant it, they were nice too) that he ripped everything out and redid it. He said he could not justify putting his name on something being cleaned that was poorly installed. He also took the time and showed me how the sump pump system worked, the alarm and everything. Told me about getting it serviced once a year and what is done during the service call and the cost. The rim area with all the electric going in and out he left open for now until all electrical is finished which is fine... we can do that later in a month (after garage electric is added in too). He also told me that the guys who put in the ejector pump did a great job, did not just cut a hole and drop it in, they really crafted it the right way. Also super nice! So thank you... let me keep Danny for everything basement! Carol

Ailton was fantastic! I love to see people work hard! 

I was very pleased with Bill, he was terrific! 

Mike Hough was very punctual, and his service was great all the way around.