Testimonials for Nova Basement Systems

"I would hire Nova again."

Most people probably are not overly happy when they find they have to deal with foundation stabilization, basement drainage, or crawlspace cleanup issues, but I just wanted to let you know how pleased I was with the way your team performed on my project from start to finish. Within just a few hours of my initial call, the estimator had looked at my project, explained some different options that we could look at, and prepared a proposal for the scope of work we discussed. He did a good job of explaining the proposal and your company started the project within the time frame as discussed - that is always a good first step toward a successful project. The crew did a great job with the installation - they were prompt, pleasant and professional. They were very conscientious and clearly took a lot of pride in what they were doing. It seemed to be as important to them as it was to me that the job was done right. I appreciated their attention to detail as well as their suggestions that improved the installation as it was being completed. Please thank your crew for a job well done. It was a pleasure to do business with your company and your team made my project go as smoothly as possible. I certainly would recommend Nova Basement Systems to others who may be dealing with similar construction projects.

"We are very pleased with the work that Nova did on our crawlspace (buried drainage system with sump pump) and the burying of our roof drains.  Thank you Nova!"

Thank you... We are both more than satisfied with your good work and promptness to the job. Again, to both you and your staff my sincere gratitude and many thanks...

THANK YOU! THANK YOU! THANK YOU! Everyone has been so kind and helpful considering the fact that Nova Basement Systems was remedying some other company's responsibility. Your crew was so quiet and clean I barely knew they were there. Nova Basement Systems's fixed my fireplace wall with no problems what-so-ever. Can't understand why the other company found it so difficult. I should have hired Nova to begin with!

We were very impressed by the promptness, friendly service, and very hard work of your crew at our home.  We chose nova because it is local and has a good reputation.  It is well established.  We knew someone who had also used the company's services.

Workers were very respectful of property.  Nova was not pushy and trying to "upgrade" or add things.

They have a professional crew who are proud in the workmanship they provide!

I would rate Nova excelling in overall service, installation and clean up as well as office staff and sales process.  Nova was recommended over others by Sagamore Board of Directors, neighbors and friends.

Mike explained what there were going to do when they got here.  The crew did the work in 6 hours and I thought it would take longer.  When they were through they cleaned everything up.  They did a very good job at containing the dust.  I covered my furnace vents upstairs and turned off my furnace so I didn't suck the dust upstairs.  I had just a light coat of dust on my furniture upstairs, but I expected that.  When through, Mike explained what they did and went over everything with me.  I was very happy with the job they did.  I chose Nova Basement Systems from advertisements and word of mouth from people who had used Nova.

Very professional and accommodating experience.  I would hire them again and would recommend them to my friends.

From the salesman, Chris, to the installers...everything was very professional and friendly.   Chris took the time to fully explain our problem and his recommended solution. The installers were prompt & courteous & cleaned up everything.  I chose Nova because of their reputation.  Several co-workers recommended Nova as well.

Great Job!  We chose Nova because of their lifetime warranty and overall finished product!

"Best experience and with the last few heavy rains...NO WATER IN THE BASEMENT!!  We chose your company because word of mouth, you have an excellent reputation."

"The crew kept the basement very clean, and they covered everything."